Frances Cansler
HOPKINS
Summary
Dynamic nursing professional with extensive experience at William Jennings Bryan Dorn VA Medical Center, excelling in staff development and quality improvement. Proven ability to enhance patient care through effective interdisciplinary collaboration and meticulous documentation accuracy. Recognized for resolving conflicts and fostering a supportive work environment, ensuring optimal team performance and patient satisfaction.
Overview
24
24
years of professional experience
Work History
Assistant Nurse Manager
William Jennings Bryan Dorn VA Medical Center
04.2016 - Current
- Performed real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
- Resolved conflicts among staff members by employing effective communication techniques and seeking mutually beneficial solutions when issues arose.
- Evaluated staff performance regularly, providing constructive feedback and support for professional development opportunities.
- Managed scheduling to ensure optimal coverage while maintaining a healthy work-life balance for staff members.
- Collaborated with other departments to streamline processes and enhance interdisciplinary teamwork, ultimately improving continuity of care for patients.
Registered Nurse
Tuomey Healthcare System
03.2015 - 03.2016
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Claims Analyst
Blue Cross Blue Shield
05.2001 - 08.2011
- Maintained strict confidentiality with all personal data as per company guidelines.
- Managed high-volume caseloads, prioritizing tasks to ensure timely completion of all claims.
- Maintained compliance with industry regulations and company policies while managing sensitive client information and claims records.
- Enhanced customer satisfaction by resolving complex claims issues in a timely manner.
- Excellent communication skills, both verbal and written.
Education
Bachelor of Science - Business Administration
Allen University
Columbia, SCBachelor of Science - Nursing
Capella University
Minneapolis, MN01-2021
Associate of Science - Nursing
Midlands Technical College
West Columbia, SC12-2014
Skills
- Staff development
- Ethical practice
- Quality improvement
- Care coordination
- Documentation accuracy
- Medication management
- Clinical leadership
- Patient care
- Interdisciplinary collaboration
- Staff supervision
- Task delegation
Timeline
Assistant Nurse Manager
William Jennings Bryan Dorn VA Medical Center
04.2016 - Current
Registered Nurse
Tuomey Healthcare System
03.2015 - 03.2016
Claims Analyst
Blue Cross Blue Shield
05.2001 - 08.2011
Bachelor of Science - Business Administration
Allen University
Bachelor of Science - Nursing
Capella University
Associate of Science - Nursing
Midlands Technical College
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