Francis "Ann" Wood
Myrtle Beach
Summary
Dynamic administrative professional recognized for exceptional multitasking and reliability. Detail-oriented, strong organizational skills with a real focus on customer service and problem solving.
Overview
16
16
years of professional experience
Work History
Administrative Support Volunteer
Palmetto Pointe Church of God
01.2024 - Current
- Manage Groups within the congregation
- Assist Coordinator with New Group Facilitator training
- Utilize Planning Center to set up and manage Groups including description, membership, and meeting attendance
- Utilize Canva to create Group Flyers to promote Groups to the congregation
- Support Group Facilitators with responsibilities and expectations
Title Clerk
Myrtle Beach Harley Davidson
12.2022 - 03.2025
- Assisted in processing vehicle titles and registrations accurately.
- Maintained organized filing systems for title documentation.
- Supported customer inquiries regarding title-related processes.
- Learned state regulations and compliance requirements for titling.
- Utilized software tools for data entry and record-keeping tasks.
- Conducted research for resolving title discrepancies or issues.
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
Golf Center Associate
Tupelo Bay Golf Center
11.2020 - 11.2021
- Greeting customers that enter the center
- Checked Golfers in
- Reconciled monies at the end of shift
- Sold memberships
- Answered phone
- Utilized computer system to create T-Times
- Answer questions regarding difference in multiple Golf offerings
- Referred customers to Golf pro to set up lessons
- Sold beverages and snacks
Regional Sales Manager
Hurst Review Services
04.2010 - 07.2019
- Led regional sales strategy, achieving growth through targeted market analysis and customer engagement initiatives.
- Fostered relationships with key clients, ensuring customer satisfaction and loyalty through personalized service strategies.
- Streamlined reporting processes using CRM tools, improving accuracy of sales performance tracking and forecasting.
- Developed and implemented sales forecasts to align resources with market demands and opportunities.
- Collaborated with marketing to create promotional campaigns that increased brand visibility and lead generation.
Education
Master of Science - Nursing
East Carolina University
Greenville, North Carolina, NC12-2006
Skills
- Scheduling appointments
- Spreadsheet creation
- Customer relationship management
- Front desk administration
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
- Multitasking
- Telephone and email etiquette
- Self motivation
- Reliability
- Organizational skills
Timeline
Administrative Support Volunteer
Palmetto Pointe Church of God
01.2024 - Current
Title Clerk
Myrtle Beach Harley Davidson
12.2022 - 03.2025
Golf Center Associate
Tupelo Bay Golf Center
11.2020 - 11.2021
Regional Sales Manager
Hurst Review Services
04.2010 - 07.2019
Master of Science - Nursing
East Carolina University