Franklin Dean Hipps
Lyman
Summary
Results-driven logistics manager adept at enhancing operational efficiency and team performance. Proven track record in implementing process improvements that exceed performance metrics, ensuring high safety standards and customer satisfaction across diverse logistics operations.
Overview
17
17
years of professional experience
Work History
Production Supervisor
Comprehensive Logistics Inc.
Duncan
09.2022 - 07.2026
- Supervised daily production activities to ensure operational efficiency.
- Supervised a team of 35+ employees, ensuring tasks were completed efficiently and accurately.
- Implemented process improvements to enhance productivity and quality.
- Collaborated with management to develop training programs for staff.
- Performed regular quality checks throughout the production process to ensure customer specifications were met.
- Supported safety programs to reduce and eliminate employee injuries.
- Increased employee safety awareness through training sessions and informational materials. based on understanding of regulatory mandates and organizational best practices.
- Collaborated with management team to develop strategies for improving efficiency in the production area.
- Oversaw continuous improvement initiatives in lean environment to drive gains in quality, flow and output.
- Reviewed individual employee performance to correct issues and enhance productivity.
- Monitored inventory levels and ordered materials to maintain production operations.
- Identified opportunities for process improvements through analysis of existing workflows.
- Analyzed data from weekly productivity reports to identify trends and potential issues with current processes.
- Implemented cost-saving measures while maintaining high levels of product quality.
- Prepared operations data to produce comprehensive reports to management.
Inbound Supervisor
Electrolux
Anderson
07.2021 - 09.2022
- Supervised inbound logistics operations for efficient product flow.
- Trained staff on safety protocols and operational procedures.
- Implemented process improvements to streamline inbound receiving tasks.
- Monitored warehouse systems for accurate tracking of incoming shipments.
- Conducted regular audits to ensure compliance with company standards.
- Directed daily activities of the inbound team to maintain workflow efficiency.
- Assessed incoming shipments to detect shortages or damage.
- Created reports on key performance metrics such as productivity levels, shipping and receiving timelines, order fulfillment rates.
- Investigated inventory discrepancies in a timely manner to prevent further inaccuracies from occurring.
- Conducted regular meetings with team members to discuss progress towards goals as well as any issues that needed resolution.
- Resolved customer complaints promptly while maintaining a positive attitude and professional demeanor.
- Maintained a safe work environment by ensuring compliance with safety regulations and promoting a culture of safety awareness among employees.
- Assisted in hiring new personnel by interviewing candidates, providing orientation sessions, assigning tasks and evaluating their performance over time.
- Participated in recruiting activities such as interviewing potential candidates for open positions.
- Motivated team to exceed performance targets with fast, accurate service in handling diverse materials.
Warehouse Supervisor
Benore Logistics Inc. BMW Contract
Greer
06.2018 - 09.2021
- Provide the overall direction and manage a network of logistics operations including, warehouses distribution centers, and manufacturing facilities within a designated geographical region.
- Ensure the development of systems and procedures for operating and managing physical facilities, human resources, equipment, and products in a profitable manner.
- Conducted regular safety inspections and implemented efficiency protocols to enhance operational performance.
- Establish and maintain operational policies and expectations for all facilities.
- Works with upper management in developing, interpreting, and implementing company policies and procedures for performing company functions.
- Monitored employee conformance to established practices.
- Ensures facilities are performing to BLS and customer's expectations.
- Assisted in budget planning, customer quotes, and facility purchasing, contributing to efficient resource allocation.
- Position requires maintaining a high level of confidentiality with Company and customer proprietary information including, financial, trade secret, and business plans.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Assist in the establishment of customer service standards for all accounts and communicate these standards to all personnel.
- Ensured customer accounts received necessary operational and administrative support.
- Maintain appropriate contact with all accounts and respond to requests when required.
- Oversaw safety protocols to ensure compliance with regulations., environmental compliance, ISO 9001-2000 standards, and training initiatives.
- Initiated rollout of new enterprise software solution for sales reporting.
- Partnered successfully with BMW to produce an increased KPI.
- Manages driver accountability of assigned drivers as it relates to DOT compliance, CTPAT. Operations, equipment usage, company policies and the discipline of the same.
- Coordinated driver training to ensure compliance with company policies and procedures, enhancing operational consistency.
- Administers the enforcement, review, reporting and compliance of Hours of Service (HOS) and driver logs in accordance with DOT Regulation and company policy.
- Assist in the investigations of Incidents, Workplace Injuries, and Accident of assigned drivers and coordinate with the Driver Manager or Designee and the Director of Safety to ensure Accident Investigations are in compliance with State and Federal Regulations and Benore company policies and procedures.
- Ensures proper maintenance of Driver Qualification File (DQF) process of assigned drivers.
- Administers driver attendance records and enforcement, and coordinates driver Time Off requests (Vacation/Sick/Bereavement) of assigned drivers with the Dispatch Manager or Designee.
- Participates in the driver hiring processes and coordinates the hiring process with Human Resources.
- Completed, executed, and managed the performance review systems of assigned drivers efficiently and professionally.
- Submitted payroll for assigned drivers efficiently, coordinating with the Driver Manager or designee for resolution of payroll issues.
- Handled customer inquiries and resolved service issues as the primary contact. Assists in route building and design to maximize fleet optimization and service.
- Ensures dispatch teams maximization of load capacities for both inbound customer shipments and backhaul opportunities.
- Coordinates the daily assignment of drivers and equipment assets.
- Participates in the continuous improvement processes and training of the Dispatch team.
Cross Dock Coordinator
Benore Logistics Inc.
02.2014 - 07.2018
- Exceeded company objectives with the implementation of new reporting procedures and an increase on our on time performance KPI.
- Exceeded company objectives with the implementation of new reporting procedures and an increase on our on time performance KPI.
- Assigned daily tasks to drivers to ensure timely deliveries.
- Supervised receiving, inventory control, storage, distribution, and traffic operations.
- Coordinated scheduling of all outbound loads for timely dispatch.
Logistics Manger
J.P Carlton Manufacturing
Spartanburg
03.2009 - 02.2014
- Managed inventory and procurement processes to maintain high product availability.
- Processed repair requisitions and resolved customer issues to enhance service quality.
- Managed inventory levels to ensure optimal stock availability across warehouses.
- Managed inventory levels and procurement processes to ensure product availability.
- Supervised transportation schedules to improve delivery efficiency and reduce delays.
Education
AS - Mechanical Engineering
Savannah Technical College
Fort Stewart, GA12-1993
High School Diploma -
Chesnee High School
Chesnee, SC06-1989
Skills
- Logistics management
- Inventory Control
- Team training
- Supplier management
- Project controls
- Lean manufacturing
- Talent acquisition
- Vendor management
- Microsoft Excel
- Customer relations
- Intermediate Microsoft Excel
- Operational strategies
- Risk management
- Warehouse optimization
- Results-oriented
Timeline
Production Supervisor
Comprehensive Logistics Inc.
09.2022 - 07.2026
Inbound Supervisor
Electrolux
07.2021 - 09.2022
Warehouse Supervisor
Benore Logistics Inc. BMW Contract
06.2018 - 09.2021
Cross Dock Coordinator
Benore Logistics Inc.
02.2014 - 07.2018
Logistics Manger
J.P Carlton Manufacturing
03.2009 - 02.2014
AS - Mechanical Engineering
Savannah Technical College
High School Diploma -
Chesnee High School