Franklyn J. Peoples
Beaufort
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Parkers Kitchen
04.2024 - Current
- Developed strong rapport with regular customers; fostering long-term relationships beneficial to the business.
- Managed merchandise displays within the convenience store area; driving impulse purchases from visitors.
- Balanced multiple registers at the end of shifts, confirming accurate reporting of daily sales totals.
- Collaborated with team members to improve overall service speed during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Worked effectively in fast-paced environments.
Dealer Sales Manager
Metro by T-Mobile
02.2021 - 05.2024
- Make connections with the customer and sell them the best deals and offers that we have at such time
- Always makes sure that the customer is satisfied with their purchase
- Alongside making sure the store was kept presentable and audit ready
- Recognized as a top performer within the company due to consistently exceeding expectations in both individual and team-based goals.
- Assisted management with forecasting future sales trends based on historical data analysis, enabling better strategic planning efforts.
- Mentored junior/new hire sales staff through regular coaching sessions, significantly improving their skillset and confidence in closing deals.
Housekeeper
Fripp Island Resort
06.2020 - 08.2021
- Company Overview: Contract Housekeeper for Janet’s Cleaning Services
- Create a welcoming environment for guests by ensuring residential/ vacation rentals were cared for and cleaned with the highest standards
- Contract Housekeeper for Janet’s Cleaning Services
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Education
High School - Business
Beaufort High School
Beaufort, SC06.2023
Skills
- Social Media
- Speaking
- Writing
- Sales
- Time Management
- Customer Service
- Customer Relations
- Friendly, Positive Attitude
- Multitasking
- Computer Skills
- Dependable and Responsible
- Teamwork and Collaboration
Leadership Experience
- Peer tutoring
- Advising
- Community Service/Volunteer services
- planning
References
Upon Request
Timeline
Customer Service Representative
Parkers Kitchen
04.2024 - Current
Dealer Sales Manager
Metro by T-Mobile
02.2021 - 05.2024
Housekeeper
Fripp Island Resort
06.2020 - 08.2021
High School - Business
Beaufort High School