I bring a comprehensive background in retail leadership, high-ticket in-home sales, and home improvement product expertise—making me uniquely positioned to succeed as a Sales Representative at Kitchen Saver.
My experience includes managing operations and teams at CVS and The Home Depot, where I honed my customer service and operational skills in fast-paced, metric-driven environments. Transitioning into home improvement and remodeling sales, I served as Sales Manager for GA Floors & Cabinets and Store Manager at ProSource Flooring, where I led consultative design conversations, guided customers through remodeling options, and consistently closed large-volume deals.
My roles at Direct Buy and Blue Ridge Log Cabins gave me direct in-home and emotional sales experience, where I mastered the art of building rapport quickly, identifying customer pain points, and offering tailored, premium solutions. In both roles, I consistently exceeded sales goals through strong presentations and customer-focused solutions.
This blend of sales expertise, product knowledge, and customer engagement equips me to drive success at Kitchen Saver by turning consultations into closed sales, backed by a strong understanding of what matters most to homeowners looking to transform their spaces.
Responsible for driving sales by promoting and selling custom log cabins and related products to prospective customers. Serve as the primary point of contact for clients, guiding them through the sales process from initial inquiry to final sale. Role involves understanding the customer's needs, presenting tailored log cabin options, and providing in-depth knowledge of features, pricing, and customization options. Work closely with design teams and project managers to ensure a smooth transition from the sales process to production. ensuring that customers' expectations are met. Additionally, follow up on leads, generate new business opportunities and maintain strong relationships with both existing and potential clients. Success is measured by the ability to meet sales targets, build long-term relationships, and represent the Blue Ridge Log Cabin brand in a professional and customer-oriented manner. Participated in local trade events, expos,and community outreach to promote Blue Ridge Log Cabins.
Responsible for delivering mail and packages to customers in rural areas, ensuring that mail is delivered on time and in accordance with postal regulations. Key customer-facing role that required excellent customer service skills, the ability to work independently, and a commitment to meeting delivery standards. Included sorting and organizing mail,operating postal vehicles safely, and handling mail in a secure and timely manner. Responsible for assisting with postal tasks such as sorting, delivering packages, and providing services to customers at their doorsteps.
Medical leave /Issues have been Resolved
Responsible for leading a retail location that includes a Pharmacy, front store, health care services, and a Minute Clinic. Oversees daily operation operations, ensures high levels of customer satisfaction, drives sales, manages inventory and payroll, and leads a team of associates while ensuring compliance with company standards and government regulations. Analyze business metrics and create action plans to improve performance. Recruit, hire, train, and develop store and pharmacy staff. Lead, coach, and manage performance of team members.
Responsible for generating and managing sales opportunities promoting Direct Buy memberships, and providing exceptional service to prospective and existing members. Worked directly with clients to understand their needs and present customized solutions that align with Direct Buy's value proposition, including access to exclusive wholesale prices on furniture, home improvement products, kitchen cabinets, and other goods. Involved in a combination of outbound sales activities, relationship-building with new and existing customers, and ensuring a smooth sales process from initial contact to membership conversion.
Lead a dynamic team to achieve sales targets, enhance customer satisfaction, and expand market presence. Overseeing daily sales operations, developing strategic sales plans, and fostering strong relationships with customers and suppliers. Develop and execute local marketing initiatives to increase brand visibility and attract new trade professionals and clients.
Selected and awarded the 2015 Store Manager National Paragon Award Winner with CVS Pharmacy.
Key Accomplishments: