Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Multifactor Authentication Specialist
Carolina Computers
Jackson
11.2025 - Current
Implement and manage multifactor authentication (MFA) solutions to enhance system security
Support user enrollment, authentication troubleshooting, and access issues
Verify user identities and enforce security policies to prevent unauthorized access
Collaborate with technical teams to maintain secure authentication workflows
Fulfillment Center Associate
Amazon Fulfillment Center
Appling
06.2022 - 11.2025
Accurately pick, pack, and process high-volume customer orders in a fast-paced environment
Ensure on-time shipment by meeting strict productivity and quality metrics
Follow safety, security, and operational procedures with attention to detail
Collaborate with team members to improve workflow efficiency
Intern
ARCYBER
Grovetown
06.2021 - 07.2021
Completed cybersecurity-focused training and certification coursework
Studied cyber threats, attack vectors, and basic defensive security concepts
Developed foundational knowledge of information assurance and security principles
Receiving Associate
Bed Bath & Beyond
Augusta
08.2020 - 06.2021
Processed inbound merchandise and verified inventory accuracy
Ensured damaged or defective items were handled according to company procedures
Provided customer assistance on the sales floor as needed
Footwear Enthusiast Associate
Academy Sports + Outdoors
Evans
03.2019 - 08.2020
Delivered premium customer service through specialized footwear product knowledge
Earned Footwear Enthusiast Certification to enhance customer experience
Supported sales goals through customer engagement and product recommendations
Production Associate
Custom Fabrication Solutions (John Deere)
Grovetown
02.2018 - 03.2019
Inspected agricultural equipment to ensure compliance with quality standards
Verified tractors met customer specifications prior to shipment
Maintained documentation and followed manufacturing safety guidelines
Education
Bachelor of Science - Applied Computer Science
University of South Carolina
Aiken, SC
05.2022
Associate of Science - Cyber Security
Georgia Military College
Augusta, GA
12.2017
Skills
Problem solving
Attention to detail
Effective communication
Team collaboration
Continuous improvement
Microsoft 365
Multifactor authentication
Cybersecurity practices
Additional Information
Strong analytical and problem-solving skills, Experience working under pressure with minimal supervision, Actively seeking entry-level IT, cybersecurity, or technical support opportunities