Fredricka B. Owens

• Managed daily administrative and clinical support operations within a healthcare service environment
• Performed patient intake duties including check-in/check-out, identity verification, and documentation review
• Prepared patients for clinical services such as PPD testing, DNA testing, and DOT/non-DOT drug screenings
• Ensured completion and accuracy of medical forms, consent documentation, and patient records
• Maintained strict adherence to HIPAA regulations and confidentiality standards
• Coordinated scheduling, managed patient flow, and minimized wait times to improve service efficiency
• Communicated clearly with patients regarding procedures, expectations, and follow-up instructions
• Maintained organized electronic and physical medical records with accurate data entry
• Supported clinical staff in maintaining a clean, safe, and compliant patient care environment

Provided compassionate in-home care to clients by assisting with daily living activities and personal care.

• Monitored patients' conditions and reported any physical or behavioral changes to supervisors.
• Assisted with mobility, hygiene, medication reminders, and meal preparation.
• Maintained accurate daily care logs, ensuring the safety and comfort of patients.
• Supported meal preparation and nutrition by preparing meals according to dietary needs, assisting with feeding when necessary, and participating in grocery shopping and meal planning.
• Offered office support as needed.
• Provided compassionate care and support to clients with diverse needs, enhancing quality of life.

• Provided supportive home care services to elderly and disabled individuals
• Assisted with grooming, feeding, companionship, and light housekeeping
• Promoted a safe, clean, and supportive home environment

Performed diagnostic ultrasound exams (abdominal, OB/GYN, vascular), capturing high-quality images to support accurate diagnosis and patient care. Operated and maintained ultrasound equipment, documented findings, and collaborated with physicians and healthcare teams while ensuring patient comfort, safety, and compliance with all healthcare protocols. Additionally managed day-to-day clinic operations as Office Manager, overseeing scheduling, patient flow, and administrative functions to maintain an efficient and well-organized practice.

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