Gabor Csaszar
Bluffton
Summary
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
13
13
years of professional experience
Work History
General Manager
Columbia Sun Hotel LLC - Hampton Inn & Suites Bluffton Sun City
11.2021 - Current
- Assisted in daily operations to enhance workflow efficiency and team productivity.
- Supported development of operational strategies to improve service delivery.
- Learned and adhered to safety protocols ensuring a secure work environment.
- Collaborated with team members to streamline communication across departments.
- Participated in inventory management, ensuring accurate stock levels and availability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
Assistant General Manager
Columbia Sun Hotel LLC - Hampton Inn & Suites Bluffton Sun City
11.2019 - 11.2021
Housekeeping Manager
Columbia Sun Hotel LLC - Hampton Inn & Suites Bluffton Sun City
11.2018 - 11.2019
- Oversaw daily operations and ensured adherence to cleanliness standards in all guest areas.
- Trained and mentored housekeeping staff on best practices and safety protocols.
- Developed and implemented efficient cleaning schedules to optimize workflow and resource allocation.
- Conducted regular inspections to maintain high-quality service standards and identify areas for improvement.
- Managed inventory of cleaning supplies, ensuring adequate stock levels while minimizing waste.
- Collaborated with other departments to coordinate special events and ensure seamless service delivery.
- Evaluated staff performance and provided constructive feedback to enhance team effectiveness.
- Resolved guest complaints regarding housekeeping services promptly, improving overall guest satisfaction ratings.
- Worked with front desk to respond promptly to all guest requests.
- Communicated repair needs to maintenance staff.
- Managed staff of 12 housekeepers.
- Completed schedules, shift reports, and other business documentation.
- Improved overall cleanliness scores with thorough inspections and prompt corrective actions as needed.
- Increased room readiness rates through close monitoring of room status reports and effective communication with front desk personnel.
- Placed orders for housekeeping supplies and guest toiletries.
- Enhanced guest satisfaction by maintaining a high standard of cleanliness and orderliness in all hotel areas.
Front Office Assistant
Park Lane Hotel & Suites
11.2015 - 11.2017
Front Desk Agent
Hilton Garden Inn Bluffton
03.2013 - 11.2015
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- I did work AM, PM and overnight shifts
- I could cover kitchen cook and breakfast server positions as well.
Education
High School Diploma -
Ferenc Erdei Highschool of Economics And Commerce
HungaryBachelor -
Gyula Krudy College of Commerce And Retail Manager
HungarySkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Time management
- Staff management
- Customer relations
- Inventory control
- Staff supervision
- Goal setting
- Employee scheduling
- Verbal and written communication
- P&L management
- Administrative skills
- Labor cost controls
- Vendor relationships
- Consistently meet goals
Languages
Hungarian
Native or Bilingual
English
Full Professional
Timeline
General Manager
Columbia Sun Hotel LLC - Hampton Inn & Suites Bluffton Sun City
11.2021 - Current
Assistant General Manager
Columbia Sun Hotel LLC - Hampton Inn & Suites Bluffton Sun City
11.2019 - 11.2021
Housekeeping Manager
Columbia Sun Hotel LLC - Hampton Inn & Suites Bluffton Sun City
11.2018 - 11.2019
Front Office Assistant
Park Lane Hotel & Suites
11.2015 - 11.2017
Front Desk Agent
Hilton Garden Inn Bluffton
03.2013 - 11.2015
High School Diploma -
Ferenc Erdei Highschool of Economics And Commerce
Bachelor -
Gyula Krudy College of Commerce And Retail Manager
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