Team Leader, Drive-Thru
Chick-fil-A, FSU Goose Creek & Summerville
08.2022 - Current
- Performing coaching and changeover financial obligations of the store
- Assisting and instructing Team Members for continuous improvement to meet store metrics – Ranked # 3 chain wide in Drive Thru
- Lead daily operations and coordinate activities for 30+ team members, ensuring on-time delivery of services and adherence to operational schedules.
- Conduct training and mentoring sessions to enhance team skills, promote compliance with company standards, and improve customer service.
- Collaborate with Operations Director and Senior leadership to communicate updates and support strategic initiatives.