Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
5
5
Certifications
Work History
Production Coordinator
Boeing
North Charleston
11.2023 - Current
Handled parts, materials movement into and out of storage and production; maintained inventory updates, and reported discrepancies.
Provided one-for-one swaps for the production floor.
Tracked inventory levels and ordered materials to ensure continuous production flow.
Facilitated communication between production teams and management to resolve operational issues.
Production Coordinator - Calibration Tool Focal
Boeing South Carolina
North Charleston
11.2023 - Current
Maintained metric goals of a 95% 1:1 swap rate with the calibration team for consecutive months. Increased the goal every 2 months in 2025 and have exceeded the average starting with 75% and now have a standard of 95% to meet.
Assisted in the Torque Wrench Project by replacing all manual torque wrenches on the site with digital ones.
Assisted in Fulfillment University as a SME by training new teammates about Tool Services day to day processes.
Implemented process improvement by updating the Standard of Work.
Ensure that tools are maintained in compliance and turned over to metrology when calibration is due.
Mastered different functions of CribMaster.
Assist the Team Lead in submitting CMIS and CribMaster reports.
Moral Focal Fulfillment & Tool Services
Team Leader, Drive-Thru
Chick-fil-A, FSU
Goose Creek
08.2022 - 11.2023
Leading daily operations in the drive-thru, communicating with the Operations Director.
Performing opening and changeover financial obligations of the store
Delegating tasks to Team Members to ensure smooth operations & making weekly line-ups for 30 Team Members
Assisting and instructing Team Members for continuous improvement to meet store metrics - Ranked # 3 chain wide in Drive Thru
Conducting training and mentoring Team Members to promote productivity, accuracy, and commitment to a friendly service
Human Resources Intern
Chick-fil-A, FSU
Goose Creek
05.2022 - 08.2022
Assisted Human Resources Directors with daily processing of applications, interviewing and onboarding new hires
Led group and one-on-one interviews for potential Team Members
Assisted Human Resources in recruiting events and new talent acquisition
Communicated Human Resources updates up the chain of command
Strengthened written and verbal communication skills through progress reporting and liaison with Senior Leadership
Team Leader, Kitchen
Chick-fil-A, FSU
Goose Creek
08.2021 - 05.2022
Guided Team Members on importance of Food Safety, company regulations, and navigated successful food audits.
Guided the kitchen through multiple managerial shifts, providing consistent and reliable leadership in times of change
Guided Team Members and implement Lean Principles for available products per shift
Assisted in inventory management, ensuring that stock levels were at an appropriate amount, adjusting the build-to's as needed for store supplies
Operations Intern
Chick-fil-A, FSU
Goose Creek
05.2021 - 08.2021
Executed and oversaw operations through both peak periods, managing a staff of nearly 140 Team Members
Studied with Senior Leadership to develop deep understanding of team processes and full operational activities
Analyzed and solved bottlenecks, raising the capacity and throughput rate of the drive-thru
Managed inventory to ensure the correct amount of supplies was available to run operations
Team Leader, Drive-Thru
Chick-fil-A, FSU
Goose Creek
03.2018 - 05.2021
Assisted in the oversight of over 100 Team Members
Established open and professional relationships with Team Members to achieve quick resolutions for various issues
Lead up and down the chain of command to ensure results for Senior Leadership
Promoted high standards through a personal example to help each Team Member understand expected behaviors and standards
Team Member
Chick-fil-A, FSU
Goose Creek
08.2016 - 03.2021
Contributed to team success by completing jobs quickly and accurately
Maintained productive, efficient approach to all tasks
Developed strong customer service and product knowledge skills to enhance individual and team performance