Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Gabrielle Klempner

Hilton Head Island,SC

Summary

Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere. Creative writer with eye for detail and passion for crafting stories. Skilled in utilizing new techniques and keeping up with latest trends in writing. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
1
year of professional experience

Work History

Restaurant Hostess

Cowboy Brazilian Steakhouse
05.2023 - Current
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Answered customer questions about hours, seating, and menu information.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Checked in with servers to confirm preparedness before seating customers.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Distributor

Island Nutrition
05.2023 - Current
  • Assisted with sorting and organizing stockroom items.
  • Developed strong customer base through efficient and reliable service.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Processed customer payments and kept accurate financial records.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.

Contributing Writer

Inside The Rink
01.2023 - Current
  • Created briefs, features and general content articles.
  • Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
  • Interviewed coaches and players by video chat to write news stories.
  • Completed thorough research on teams, players and stats.
  • Organized material to research and complete writing tasks.
  • Researched and wrote original content for articles covering player profiles, game recaps and news updates.

Education

High School Diploma -

Heritage Academy
Hilton Head Island, SC
05.2024

Skills

  • Bussing Experience
  • Reservation Documentation
  • Cash and Transaction Handling
  • Cash Handling
  • Active Listening and Communication
  • Organization and Time Management
  • Reservation Coordination
  • Warm and Friendly
  • Answer Telephone Calls
  • Player Interviews
  • Grammar Usage
  • Research
  • Social Media Content
  • Player Profiles, Game Recaps and team news articles

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Restaurant Hostess

Cowboy Brazilian Steakhouse
05.2023 - Current

Distributor

Island Nutrition
05.2023 - Current

Contributing Writer

Inside The Rink
01.2023 - Current

High School Diploma -

Heritage Academy
Gabrielle Klempner