Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabrielle Sellers

Irmo

Summary

Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels. Versatile professional with expertise in shift supervision, bartending, hosting, and line cooking. Effective in onboarding and training new employees, with a strong aptitude for quick learning. Focused on enhancing team performance and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Shift Supervisor, Server, Bartender, Catering

Red Robin
Columbia
08.2024 - 07.2025
  • Trained new staff on company policies and safety procedures.
  • Coordinated shift schedules to optimize labor resource allocation.
  • Monitored inventory levels and placed orders for necessary supplies.
  • Resolved customer complaints promptly to maintain service quality.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Completed opening and closing duties to facilitate business operations.
  • Assisted upper management with daily operations to meet standards of service and quality.
  • Conducted weekly inventory of supplies, equipment, and food items.
  • Provided feedback to employees regarding their performance in order to improve productivity.
  • Planned and managed resources to consistently meet production, quality, and cost goals.

Server

Cola's Restaurant
Columbia
05.2024 - 08.2024
  • Provided exceptional service to guests in a fine dining environment.
  • Demonstrated extensive menu knowledge while assisting patrons.
  • Handled large trays and boxed patrons' food, upholding cleanliness and organization of tables.
  • Performed high-quality bottle service for guests

Server

Kao Thai Cuisine
Columbia
05.2023 - 04.2024
  • Updated knowledge of menu items and promotions to provide accurate information to guests.
  • Provided excellent customer service to ensure satisfaction in a downtown and intimate restaurant setting.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills, and calculate totals.

Member Service Representative

Palmetto Citizens Federal Credit Union
Irmo
05.2022 - 05.2023
  • Assisted members with account inquiries and transaction processing.
  • Educated members on credit union products and services.
  • Resolved member complaints with empathy and efficient problem-solving skills.
  • Answered incoming calls regarding membership benefits and services.
  • Performed cash handling duties such as deposits and withdrawals for members' accounts.
  • Identified opportunities for cross-selling additional products or services based on member needs.

Server

Mellow Mushroom Pizza Bakers
Cayce
12.2019 - 05.2022
  • Took customer orders and provided menu recommendations to enhance dining experience.
  • Delivered food and drinks promptly to ensure customer satisfaction during service.
  • Assisted in training new servers on restaurant procedures and customer service practices.
  • Collaborated with kitchen staff to ensure timely preparation of orders during peak hours.
  • Handled cash transactions and processed payments accurately at end of service.

Delivery Driver

Papa's Pizza To Go
Matthews
08.2019 - 12.2019
  • Communicated effectively with customers regarding order status and delivery times.
  • Assisted in packaging orders accurately for timely dispatch to customers.
  • Handled cash and card transactions securely during deliveries and at the store.
  • Transported and safely delivered items to prevent damage or loss.
  • Prepared food, packaged it, and delivered to customers efficiently.
  • Maintained restaurant cleanliness and assisted with nightly closing procedures.

Car Detailer

The Wash Tub Car Care Center
San Antonio
11.2018 - 07.2019
  • Executed comprehensive interior and exterior cleaning of vehicles to uphold quality standards.
  • Collaborated with team members to ensure timely and efficient task completion.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Handled cash and tips throughout shifts

Restaurant Hostess

Alamo Cafe
San Antonio
09.2017 - 04.2018
  • Welcomed guests warmly and seated them promptly to enhance their dining experience.
  • Coordinated large parties and set up private rooms to provide exceptional guest experiences.
  • Handled high-volume guest traffic, keeping waitlists orderly.

Education

High School Diploma -

Academy of Creative Education
San Antonio, TX
12-2017

Skills

  • Staff training
  • Inventory management
  • Customer complaint resolution
  • Cash handling
  • Shift scheduling
  • Customer service
  • POS system operation
  • Team leadership
  • Time management
  • Effective communication
  • Labor and food cost control

Timeline

Shift Supervisor, Server, Bartender, Catering

Red Robin
08.2024 - 07.2025

Server

Cola's Restaurant
05.2024 - 08.2024

Server

Kao Thai Cuisine
05.2023 - 04.2024

Member Service Representative

Palmetto Citizens Federal Credit Union
05.2022 - 05.2023

Server

Mellow Mushroom Pizza Bakers
12.2019 - 05.2022

Delivery Driver

Papa's Pizza To Go
08.2019 - 12.2019

Car Detailer

The Wash Tub Car Care Center
11.2018 - 07.2019

Restaurant Hostess

Alamo Cafe
09.2017 - 04.2018

High School Diploma -

Academy of Creative Education

Similar Profiles

CREATE PROFILE
Gabrielle Sellers