Gary Schuler
Little River
Summary
Proven Car Sales Manager at Ourisman Chantilly Kia, adept in customer service and problem-solving, enhanced sales through strategic inventory control and team training. Achieved significant repeat business by fostering strong client relationships and excelling in conflict resolution. Skilled in negotiation and communication, consistently exceeded team goals through innovative sales strategies and exceptional leadership.
Overview
14
14
years of professional experience
Work History
Sales Associate
Myrtle Beach Jeep Chrysler
05.2024 - 09.2024
- Facilitated smooth transactions by guiding customers through required paperwork and payment processes accurately.
- Demonstrated exceptional product knowledge, enabling tailored recommendations based on customer needs.
- Developed strong relationships with clients, resulting in increased repeat business and referrals.
- Participated in ongoing training sessions to stay current on industry trends, enhancing overall performance as a Sales Advisor.
- Provided outstanding customer service throughout the entire buying process, cultivating trust with prospective buyers.
- Conducted thorough follow-ups after sales, ensuring continued satisfaction and addressing any concerns or questions.
Car Sales Manager
Ourisman Chantilly Kia
06.2019 - 04.2024
- Coordinated staff schedules efficiently to ensure adequate coverage during peak hours while minimizing labor costs when possible.
- Managed inventory control effectively by closely monitoring stock levels, coordinating timely vehicle purchases, and maintaining organized lot displays.
- Enhanced customer satisfaction by providing exceptional service, addressing concerns, and resolving issues promptly.
- Conducted regular evaluations of sales team performance, identifying areas for improvement and providing constructive feedback.
- Implemented regular staff training sessions on new technology features in cars as well as advanced selling techniques for continuous professional development.a
- Implemented regular staff training sessions on new technology features in cars as well as advanced selling techniques for continuous professional development.
- Conducted thorough analyses of competitor pricing strategies to remain competitive within the market while maximizing profit margins.
- Collaborated with finance department to secure competitive financing options for customers, resulting in increased sales.
- Improved overall customer buying experience to safeguard dealership revenue.
- Organized promotional events and interacted with community to increase sales volume.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Car Salesperson
Taylor Kia Auto Group
08.2010 - 01.2019
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Education
High School Diploma -
Marion Harding High School
Marion, OH06-1979
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Problem-solving
- Listening skills
- Reliable and punctual
- Exceptional customer service
- Outgoing personality
- Verbal/written communication
- Conflict resolution
Timeline
Sales Associate
Myrtle Beach Jeep Chrysler
05.2024 - 09.2024
Car Sales Manager
Ourisman Chantilly Kia
06.2019 - 04.2024
Car Salesperson
Taylor Kia Auto Group
08.2010 - 01.2019
High School Diploma -
Marion Harding High School
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