Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

GARY SMITH, JR

Lugoff,WI

Summary

Seasoned technician experienced in the maintenance and repair of electronics used in the retail industry. Effective problem solver who diagnoses and resolves issues in a timely and accurate manner.

Overview

27
27
years of professional experience

Work History

Sr. Field Service Tecnichian

Honeywell Intelligrated
06.2021 - Current
  • Discussed and recommended service options with customers and explained costs involved.
  • Mentored new hires as they acclimated to company culture, policies, procedures – fostering a positive work environment within the team.
  • Operated hand tools and power equipment according to company safety procedures.
  • Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.

Customer Service Engineer

Muller Martini Corp.
05.2018 - 06.2021
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Trained new personnel (2) regarding company operations, policies and services.
  • Installed and configured new devices and system components.
  • Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.

Customer Service Technician

Intelligrated Honeywell @ Home Depot Distribution
05.2014 - 04.2018
  • Installed and configured new devices and system components.
  • Responded to service requests during and after business hours.
  • Worked with IT help desk on more than 10 occasions to solve issues with HMI after software upgrades.

Maintenance Mechanic

Target Distribution
06.2004 - 05.2014
  • Responded immediately to mechanical breakdowns and developed timely repair plan to minimize downtime.
  • Reviewed technical documentation to perform accurate repairs on diverse equipment.
  • Tested and repaired electric motors, variable frequency drives, alarms and control systems.Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.

Electrician

Fogle Electric Co
06.1997 - 11.2003
  • Tested electrical systems and continuity of circuits in electrical wiring, equipment and fixtures using various testing devices.
  • Read and interpreted electrical, mechanical and architectural drawings and electrical code specifications for wiring layouts.
  • Consulted with supervisor electrician regarding likely risks associated with assigned job.

Education

Diploma - industrial eletricity and eltronics

Midlands Technical College
West Columbia, SC
2004

High School Diploma - undefined

Fairfield central high school
Winnsboro, Sc
1995

Certificate: welding - welding

Faifield county career center
Winnsboro, SC
1995

Skills

  • Welding Strong mechanical aptitude
  • AC and DC motors forklift repair
  • PC programming terminals experience with vfd,vlc,plc
  • Academic
  • DC
  • Electronics
  • Forklift
  • Mechanical
  • Mechanic
  • Plc
  • Power tools
  • Programming
  • Repairs
  • Soldering
  • Welding

Accomplishments

  • Independently maintained and operated more than 7miles of conveyors and processing machines.

Timeline

Sr. Field Service Tecnichian

Honeywell Intelligrated
06.2021 - Current

Customer Service Engineer

Muller Martini Corp.
05.2018 - 06.2021

Customer Service Technician

Intelligrated Honeywell @ Home Depot Distribution
05.2014 - 04.2018

Maintenance Mechanic

Target Distribution
06.2004 - 05.2014

Electrician

Fogle Electric Co
06.1997 - 11.2003

Diploma - industrial eletricity and eltronics

Midlands Technical College

High School Diploma - undefined

Fairfield central high school

Certificate: welding - welding

Faifield county career center

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GARY SMITH, JR