Summary
Overview
Work History
Education
Skills
Timeline
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Gavin Lillard

Aiken

Summary

I have a strong background in problem solving and resolving situations. With my work experience, making sure to find common ground or compromise amongst clientele relations is a strong suit of mine. Securing sales is also a strong suit of mine. Asking the correct questions and intently listening to potential clients allows me to find the best fit for their experience.

Overview

3
3
years of professional experience

Work History

Hospitality Worker

Village Fitness
05.2022 - Current
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organized work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Education

Associate of Applied Science - Computer Programming

Aiken Technical College
Graniteville, SC
12-2025

High School Diploma -

South Aiken Highschool
Aiken, SC
05-2021

Skills

  • First aid training
  • Upselling strategies
  • Customer service
  • Critical thinking
  • Problem resolution
  • Client relations
  • Scheduling
  • Follow-up skills

Timeline

Hospitality Worker

Village Fitness
05.2022 - Current

Associate of Applied Science - Computer Programming

Aiken Technical College

High School Diploma -

South Aiken Highschool

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Gavin Lillard