Georgianna Savage
Bonneau
Summary
Dynamic leader with proven success in operations management at CVS Pharmacy, adept in problem-solving and team leadership. Excelled in enhancing customer satisfaction and reducing staff turnover through effective communication and organizational skills. Achieved significant improvements in performance outcomes and inventory management, demonstrating exceptional ability to meet and exceed employer expectations.
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Overview
22
22
years of professional experience
Work History
Operations Manager
CVS Pharmacy
12.2021 - 02.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
House Manager
Berkley Citizens
03.2016 - 10.2020
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
- Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
- Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
- Planned special events such as parties or family gatherings with attention to detail and organization.
- Oversaw budget to manage expenditures and control costs.
Overnight Support Manager
Walmart
03.2002 - 07.2016
- Reduced staff turnover by fostering a positive work environment and addressing employee concerns promptly.
- Worked with support manager to determine overnight operations effectiveness in meeting overall group objectives.
- Placed orders for new merchandise when inventory levels were running low.
- Coordinated with vendors for timely deliveries while minimizing disruption to store operations during overnight hours.
- Collaborated with daytime management to ensure seamless transition between shifts and continuity in daily operations.
- Streamlined communication channels between overnight staff members to improve teamwork and overall productivity.
- Assisted with store merchandising projects, ensuring proper product placement and presentation for customer satisfaction.
- Conducted regular staff meetings to keep team members updated on company news, policy changes, and upcoming events while soliciting their input for continuous improvement efforts.
Education
High School Diploma -
Berkeley High School
Moncks Corner, SC06-1992
Skills
- Problem-solving
- Calendar management
- Customer assistance
- Team leadership
- Preventive Maintenance
- Verbal and written communication
- Operations management
- Exceptional organization
- Written and oral communication
Timeline
Operations Manager
CVS Pharmacy
12.2021 - 02.2024
House Manager
Berkley Citizens
03.2016 - 10.2020
Overnight Support Manager
Walmart
03.2002 - 07.2016
High School Diploma -
Berkeley High School
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