Gina Surace
Chesnee
Summary
Dynamic and results-driven professional with extensive experience as a Store Owner at Rolling Fog Vapor Co, excelling in operations management and strategic client relationships. Proven ability to enhance cash flow management and implement effective store policies. Known for being dependable and adaptable, with strong skills in bookkeeping and merchandise planning.
Overview
38
38
years of professional experience
Work History
Store Owner
Rolling Fog Vapor Co
Boiling Springs
12.2015 - 02.2022
- Reviewed legal documents related to business operations.
- Formed and sustained strategic relationships with clients.
- Monitored progress by establishing plans, budgets and measuring results.
- Developed store policies and procedures to ensure customer satisfaction.
- Prepared and processed payroll.
- Processed expense reports, including verification of receipts and compliance with policies.
- Performed month-end closing activities.
- Managed accounts payable and receivable, improving cash flow management.
Production Associate
BMW
Greer
04.2011 - 04.2012
- Ensured accurate placement and secure attachment of car parts during production processes.
Pharmacy Technician
Ingles
Spartanburg
03.2010 - 04.2011
- Order and distribute medication to customers, stock, invoicing, multi-phone line, cash register, and open and close out drawers.
Senior Sales Associate
Oops Co
Spartanburg
03.2008 - 03.2010
- Managed cash register operations using POS system and processed sales and returns.
- Entered and updated customer information in system using customer relationship management tools to keep information current.
- Maintained attractive merchandise displays to maximize purchases.
- Greeted and assisted customers to foster positive experiences.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Operated point of sale equipment and returned cash, coin, payment cards and receipts to clients.
Salon Owner/Operator
Self/Several Salons
Oneida
10.1990 - 07.2005
- Organized and scheduled appointments for clients using software systems.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Prepared staff work schedules and assigned team members to specific duties.
- Maintained relationships with vendors and suppliers who provide necessary items for running the salon.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Secretary
Oneida Pediatric Group/BHL Insurance
Oneida
06.1984 - 09.1990
- Organizational / Interpersonal skills. Work effectively, individually, and as a team leader.
- Scheduled / Cancelled appointments
- Multi-phone line
- Computer / Fax
- 10 Key
- Mail Room
- Sorting
Education
Cosmetology -
Utica Career Institute
Rome, NY10-1990
High School Diploma -
Canastota High School
Canastota, NY06-1985
Skills
- Merchandise planning
- Product marketing
- Business administration
- Operations management
- Staff hiring
- Store operations
- Employee scheduling
- personable
- Organization
- Bookkeeping
- Delivery
- Public relations
- Energetic
- Dependable
- Problem Solver
- Work without supervision
- Adapt quickly
Timeline
Store Owner
Rolling Fog Vapor Co
12.2015 - 02.2022
Production Associate
BMW
04.2011 - 04.2012
Pharmacy Technician
Ingles
03.2010 - 04.2011
Senior Sales Associate
Oops Co
03.2008 - 03.2010
Salon Owner/Operator
Self/Several Salons
10.1990 - 07.2005
Secretary
Oneida Pediatric Group/BHL Insurance
06.1984 - 09.1990
Cosmetology -
Utica Career Institute
High School Diploma -
Canastota High School
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