Gioia Paczkowski
Columbia,SC
Summary
Accomplished Finance Manager adept in relationship building and contract negotiation, significantly enhancing customer satisfaction and dealership revenue. Expert in documentation and MS Office, successfully managed accounts and secured new customer relationships, achieving sales goals and surpassing sales targets through meticulous attention to detail and exceptional customer service. Highly skilled Loan Specialist with expertise in data accuracy and security. Hardworking professional with over 250years of assisting clients, scheduling payments and reviewing credit histories. Knowledgeable in all credit procedures.
Overview
11
11
years of professional experience
Work History
Finance Manager
Steve Padgett's Honda of Lake Murray
08.2023 - Current
- Improved overall customer buying experience to safeguard dealership revenue.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed accounts to retain existing relationships and grow share of business.
- Processing, contracting and funding 80-100 customer contracts per month
Finance Manager
Jt’s Kia
01.2014 - 09.2022
- Processed loan applications and monitored progress from start to finish.
- Negotiated loan terms and conditions with customers to secure best deal.
- Identified opportunities to cross-sell and upsell loan products to customers.
- Developed and maintained relationships with customers, lenders and other third parties.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Processing, contracting and funding 80-100 customer contracts per month
Education
Diploma - High School
Livorno American High School
Livorno Italy06.1993
Skills
- Relationship Building
- Documentation and Reporting
- MS Office
- Customer Service
- Account Management
- Contract Negotiation
- Document Preparation
- Attention to Detail
Languages
Italian
Native or Bilingual
Timeline
Finance Manager
Steve Padgett's Honda of Lake Murray
08.2023 - Current
Finance Manager
Jt’s Kia
01.2014 - 09.2022
Diploma - High School
Livorno American High School
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