Dedicated and compassionate Certified Medical Assistant (CMA) with recent graduation from Orangeburg Calhoun Technical College. Skilled in clinical and administrative duties including patient care, vital signs, phlebotomy, EHR documentation, appointment scheduling, and insurance processing. Known for strong communication skills, professionalism, and ability to work effectively in fast-paced healthcare environments. Seeking an opportunity to contribute to a medical team by providing quality patient care and dependable support to physicians and staff.
Overview
11
11
years of professional experience
1
1
Certification
Work History
PHARMACY TECHNICIAN
Walmart
03.2024 - Current
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Counted and labeled prescriptions with correct item and quantity.
Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Medical Assistant Student
Medical University Of South Carolina
08.2024 - 07.2025
Prepared examination rooms prior to appointments, ensuring a clean and safe environment for patients.
Supported patients by conducting routine tests, such as blood pressure measurements and glucose checks, to monitor their health.
Administered injections proficiently while adhering to strict safety protocols.
Promoted a positive work environment through effective teamwork and clear communication among staff members.
Conducted skillful phlebotomy procedures, resulting in minimal discomfort for patients during blood draws.
Provided exceptional service to diverse populations, addressing individual needs with empathy and professionalism.
Assisted physicians with thorough patient evaluations, enabling accurate diagnoses and treatment plans.
Enhanced patient experience by providing compassionate care and accurate medical documentation.
Facilitated timely communication between patients and healthcare providers, ensuring continuity of care.
Expedited lab processing by accurately labeling specimens before submission.
Improved clinic efficiency through effective scheduling and coordination of patient appointments.
Boosted patient confidentiality and data security by adhering to HIPAA regulations during record keeping and communication.
Assistant Store Manager
Family Dollar
07.2019 - 04.2023
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Rotated merchandise and displays to feature new products and promotions.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
42A Human Resources Specialist
Army Reserve
12.2015 - 11.2019
Managed payroll processing accurately and timely, ensuring employees received proper compensation for their work.
Administered FMLA requests promptly, providing necessary support to employees during leaves of absence.
Implemented an efficient onboarding program that reduced new hire adjustment time, increasing productivity levels sooner.
Played a key role in the successful completion of HR audits, demonstrating comprehensive knowledge and adherence to established policies and procedures.
Shift Manager
Burger King
06.2014 - 07.2019
Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Trained and mentored new employees to maximize team performance.
Improved overall team performance by effectively delegating tasks and providing clear instructions.
Promoted a positive work environment through open communication and constructive feedback.
Education
Associate of Science - Medical Assisting/Phlebotomy
Orangeburg-Calhoun Technical College
Orangeburg, SC
07-2025
High School Diploma -
Edisto High School
Cordova
05-2016
Skills
Billing assistance
Insurance reconciliation
Prescription fulfillment
HIPAA compliance knowledge
Direct patient support
Inventory management
Collection and processing of specimens
Detailed medical reporting
Proficient in electronic health records management
Proficient in medical terminology
Patient vital sign assessment
Certification
CPhT - Certified Pharmacy Technician
NCPT - National Certified Phlebotomy Technician
CPR/First Aid Certification
CMA - Certified Medical Assistant
Timeline
Medical Assistant Student
Medical University Of South Carolina
08.2024 - 07.2025
PHARMACY TECHNICIAN
Walmart
03.2024 - Current
Assistant Store Manager
Family Dollar
07.2019 - 04.2023
42A Human Resources Specialist
Army Reserve
12.2015 - 11.2019
Shift Manager
Burger King
06.2014 - 07.2019
Associate of Science - Medical Assisting/Phlebotomy