Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Giulia Giaretton

Swansea

Summary

Medical Receptionist with many years of experience in business and medical settings. Strong in patient care, administrative coordination, and team leadership. Reliable, efficient, and passionate about helping both patients and coworkers.

Overview

10
10
years of professional experience

Work History

Medical Receptionist Supervisor

MMC Radiation Oncolgy
10.2023 - 06.2025
  • Supervised and trained all front desk and new hired
  • Scheduled new patients and established patients treatments
  • Handled referrals, medical records requests and uploads
  • Managed patient check-ins/check-outs, emails, calls, and insurance verifications.
  • Assisted nursing staff with patient rooming and initial assessments when needed.
  • Requested and imported imaging for the dosimetry department.
  • Proficient with Microsoft Office, Mosaiq, Athena, Meditech, PACS, and EMRs.
  • Covered 3-person front desk alone for nearly a year.
  • Learned Spanish to better support patients and improve care.
  • Known for compassionate communication and teamwork.
  • Maintained accurate patient records, ensuring compliance with HIPAA regulations and protecting sensitive information.

Front Desk Receptionist

Canine Domain
05.2023 - 09.2023
  • Scheduled appointments and managed client calendar.
  • Created documents, contracts, and spreadsheets.
  • Handled phone, email communication, and front desk operations.
  • Processed payments and assisted with customer inquiries.
  • Maintained a professional and welcoming environment.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.

Shift Lead Supervisor

Noble Dog Lodge
11.2021 - 12.2022
  • Supervised staff and upheld scheduling consistency.
  • Managed social media and planned public events.
  • Opened/closed facility and handled cash reconciliation.
  • Mediated customer conflicts and provided support.
  • Supervised daily operations, ensuring adherence to safety protocols and efficiency standards.
  • Monitored inventory levels, ensuring timely replenishment of supplies and materials.
  • Trained new employees and delegated daily tasks and responsibilities.

Volunteer Firefighter/EMS Volunteer

Hopewell Fire Dept
01.2019 - 12.2022
  • Responded to fire and emergency medical calls.
  • Performed CPR, oxygen therapy, and wound care.
  • Maintained radio communication with dispatch.
  • Taught basic EMT life-saving procedures

Shift Leader

Paws and Claws Pet Care Inc.
10.2020 - 10.2021
  • Provided customer service via phone, email, and in person.
  • Scheduled appointments and processed client payments.
  • Maintained clean and safe environments following protocol.
  • Administered medications and assisted veterinary staff.

Receptionist Administrator

Unizoo Group
09.2015 - 10.2018

•In charge of the office inventory, which included ordering and requisitions, stocking, and receiving shipments.
• Organized corporate and office conferences for company employees and guests.
• Effectively managed costs and billing, as well as financial discrepancies, by using software to organize account information,
• Scheduled and confirmed appointments and meetings.
• Maintain contact with clients and business associates.
•In charge of creating documents and spreadsheets, as well as emailing and assisting with contracts Answered the phone, completed paperwork, and processed cash, check, and credit card transactions

  • Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
  • Coordinated communication between departments, fostering collaboration and efficiency in daily operations.

Education

Vet Assistant Specialist Certificate - Veterinary

Auburn University
Auburn, AL
05-2019

Social Studies And Psychology

Scuola Santa Dorotea
Italy
06-2015

Skills

  • Patient care and comfort
  • Medical terminology and documentation
  • Staff training and supervision
  • Scheduling and calendar management
  • Customer and client relations
  • Verbal and written communication
  • Insurance verification and billing
  • Electronic Medical Records (EMR): Mosaiq, Athena, Meditech, PACS
  • Microsoft Office Suite
  • Problem-solving and multitasking
  • Team player with leadership skills
  • Fluent in Italian; conversational Spanish
  • High emotional intelligence and professionalism

Languages

English
Native or Bilingual
Spanish
Professional Working
Italian
Native or Bilingual

Timeline

Medical Receptionist Supervisor

MMC Radiation Oncolgy
10.2023 - 06.2025

Front Desk Receptionist

Canine Domain
05.2023 - 09.2023

Shift Lead Supervisor

Noble Dog Lodge
11.2021 - 12.2022

Shift Leader

Paws and Claws Pet Care Inc.
10.2020 - 10.2021

Volunteer Firefighter/EMS Volunteer

Hopewell Fire Dept
01.2019 - 12.2022

Receptionist Administrator

Unizoo Group
09.2015 - 10.2018

Vet Assistant Specialist Certificate - Veterinary

Auburn University

Social Studies And Psychology

Scuola Santa Dorotea
Giulia Giaretton