Gonzalez Leslie
Spartanburg
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
8
8
years of professional experience
Work History
HR Generalist
Ultrafab
Greer
02.2022 - Current
- Conducted background checks and orientation, coordinating new employee onboarding process.
- Implemented performance management systems, including performance appraisals and goal setting, to boost productivity.
- Conducted workplace investigations to address allegations of harassment or discrimination, ensuring a safe work environment.
- Addressed harassment allegations, work complaints or other employee concerns.
- Compiled reports related to hiring, termination, promotions, absences, turnover rates.
- Prepared or maintained employment records using human resources management system software.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Identified opportunities to improve HR programs and proposed solutions to increase efficiencies.
- Maintained human resources records by processing applications and resumes.
Team Lead Sales Associate
Old Navy
Spartanburg
05.2017 - 01.2025
- Resolved customer complaints quickly and efficiently.
- Managed cash register operations using POS system and processed sales and returns.
- Maintained attractive merchandise displays to maximize purchases.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Coached other employees in customer service strategies and successful selling techniques.
- Resolved customer complaints quickly and efficiently while maintaining a high level of professionalism.
- Reset store displays for special events and seasonal merchandise changes.
- Replenished and arranged items to maintain appearance.
- Monitored inventory levels to ensure adequate stock was available at all times.
- Engaged shoppers, providing assistance and information on merchandise and product features.
Education
BBA - Business Administration And Management
University of South Carolina Upstate
Spartanburg, SC05-2026
High School Diploma -
Boiling Springs High School
Boiling Springs, SC05-2017
Skills
- Employee training
- Performance management
- Customer service
- Team building
- Effective communication
- Multitasking Abilities
- Goal setting
- Time tracking and payroll administration
- Benefits administration
- Staff hiring and recruitment
- Visual merchandising
- Brand promotion
- Stocking and receiving
- Order fulfillment
- Upselling techniques
- Team collaboration
- Store organization
Languages
English
Professional
Spanish
Professional
Timeline
HR Generalist
Ultrafab
02.2022 - Current
Team Lead Sales Associate
Old Navy
05.2017 - 01.2025
BBA - Business Administration And Management
University of South Carolina Upstate
High School Diploma -
Boiling Springs High School
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