Desired Job Title
Vice President, Human ResourcesDirector, Human ResourcesDirector, Human ResourcesDirector, Client ServiceDirector, Human ResourcesLocation Preference
On-SiteRemoteHybridLocation: Easley, SCGreenville, SC
Open to relocation: No
Open To Work
Gordon Fay
Easley
Work Preference
Summary
Dynamic HR leader with over 27 years of experience in human resource management, specializing in recruitment, retention, and employee development. Proven track record of establishing HR policies and practices that align with organizational goals while fostering a high-performance culture.
Overview
22
22
years of professional experience
Work History
Vice President, Human Resources
Tricity Cardiology
Mesa
08.2023 - Current
- Provided executive-level leadership and guidance for HR operations as a member of the executive team.
- Directed day-to-day operations of human resources department, overseeing planning, administration, and supervision of HR functions for the company and its affiliates.
- Set, enforced, and evaluated legally compliant human resources policies, procedures, and best practices.
- Developed processes and metrics aligning HR initiatives with organizational business goals.
- This position works collaboratively to effectively implement human resource policies, programs and practices.
- The incumbent in this role provides an employee oriented, high-performance culture that emphasizes quality and standards.
- Managed direct reports in this position.
Director, Human Resources
Haven Behavioral Health
Phoenix
10.2022 - 07.2023
- Led Human Resources department, delivering comprehensive HR services to support organizational goals.
- Developed and maintained recruitment, retention, benefit administration, compensation, employee relations, HR information systems, and staff development programs to enhance workforce effectiveness.
- Led recruitment initiatives to attract top talent for behavioral health positions.
- Implemented employee training programs to enhance staff skills and knowledge.
- Developed comprehensive HR policies aligned with Haven's mission and values.
Director, Human Resources
Copper Springs East Behavioral Health
Gilbert
07.2021 - 02.2022
- Contributed to Hospital Leadership Team by enhancing team cohesion through recruitment, hiring, onboarding, and training of staff while fostering a positive workplace culture.
- Directed goal setting, performance management, and annual compensation and benefits review processes to align with organizational objectives.
- The HR leader uses team building, conflict resolution and strong communication methods to align individual and team performance with organization, vision, strategies, and mission.
- Developed tools for employee engagement to enhance workplace satisfaction and retention.
- Improved compliance rates by implementing new procedures and training staff on regulations.
- Managed HR administration and compliance by maintaining employee files and ensuring timely updates of all employee certifications.
- Coordinated daily HR activities, including benefits administration, leave management, and workers' compensation.
- Hand-selected to lead initiative to increase efficiency with HRIS system and establish electronic personnel files system.
Director, Client Service
Payroll Experts
Scottsdale
10.2018 - 06.2021
- Implemented new ticket tracking system and created Service Level Agreements, which decreased client complaints by 75%.
- Developed/Implemented new employee engagement program; turnover decreased by over 80%.
- Selected Contributions: Decreased lost business by over 50% during the first year and another 25% in year two.
- Created and standardized policies and procedures for payroll experts, streamlining processes for over 1k clients.
- Led operations team overseeing launch, client support, pack out, training, and Kronos by providing resources and structure to enhance operational processes.
- Developed and administered operations policies and procedures ensuring compliance with Human Capital Management (HCM) standards and laws.
Director, Human Resources
Southwest Kidney Institute
Phoenix
04.2017 - 09.2018
- Directed and coordinated the policies and practices of human resources, including staffing, compensation, health and welfare benefits, and performance management while ensuring compliance with state and federal labor laws.
- Developed and administered human resources policies and procedures in compliance with applicable laws; advised Board of Directors and management on human resources and employee relations issues.
- Established and negotiated decreased premiums for both Southwest Kidney Institute and Global Nephrology Solutions employee benefits. Saved employees an average of $50 per pay period and company $90k.
- Created and standardized policies and procedures for Southwest Kidney Institute and Global Nephrology Solutions, impacting over 270 employees.
- Selected Contributions: Led and coordinated transformation to new HRIS system. Saved over $50k researching systems appropriate for company needs.
- Managed immigration program, partnering with local attorney to ensure compliance with immigration policies.
Director, Human Resources
Peak View Behavioral Health
Colorado Springs
10.2014 - 04.2017
- Reports directly to the CEO and Vice President of Human Resources.
- Led diverse team of human resource managers and staffing coordinators to enhance departmental performance.
- Provides human resource support to the hospital by managing all personnel issues with corporate policies and procedures and all federal and state guidelines.
- Consulted and trained hospital leadership on employee relation issues, counseling, and termination procedures, improving management capabilities.
- Interpreted facility, corporate, and personnel policies for management, ensuring compliance with guidelines.
- Selected Contributions: Implemented changes in recruitment and retention which garnered a 30% decrease in turnover from previous year.
- Developed new overtime reporting mechanism, enabling directors with real-time access to reports. Overtime reduced by 75% over previous year, a savings of over $500k.
- Authored new disciplinary action policy and created new form progressive discipline form. Unemployment Claim settlements decreased by 95%.
- Negotiated new workers compensation provider contract. Saved $17k annually.
Area Human Resource Manager
Sava Senior Care
Colorado Springs/Pueblo
10.2012 - 10.2014
- Delivered all human resource disciplines to six sites in Colorado Springs and Pueblo with over 800 employees.
- Guided Executive Directors, management, and staff on employee relations, progressive discipline, performance management, recruitment/retention, and legal/corporate compliance.
- Developed and delivered management and employee development programs, ensuring comprehensive training for all levels.
- Investigated and reported findings on various issues relating to discrimination, sexual harassment, and hostile work environment.
- Reported directly to Regional Director of Human Resources.
- Recognized by headquarters as quarterly IDEA Program winner, saving the company over $20k per year.
- Collaborated with Regional Director of Human Resource Partners to successfully rewrite all regional human resource policies.
- Region and headquarters recognized personnel files as 'best practices' for the entire company.
Director, Human Resources
Life Care Center of Colorado Springs
Colorado Springs/Pueblo
03.2011 - 09.2012
- Delivered comprehensive human resource support for three sites in Colorado Springs and Pueblo, overseeing HR needs for over 700 employees.
- Developed employee of the month program. Turnover decreased by an average of 25% at three sites.
- Provided monthly training for leadership and staff on various human resource management topics.
- Conducted monthly training sessions for leadership and staff on diverse human resource management topics to enhance team competencies.
- Developed employee of the month program. Turnover decreased by an average of 25% at three sites.
- Designed an efficient orientation program for three sites to reduce onboarding time and costs.
- Reported directly to Regional Director of Human Resources.
Human Resources Manager
US Air Force (USAF)
Colorado Springs
10.2004 - 02.2011
- Directly responsible for the management of personnel programs at 42 recruiting stations with over 100 personnel.
- Supervised seven personnel across logistics, information management, finance, and systems administration to enhance operational efficiency.
- Oversaw performance appraisal system and provided training to supervisors on effective writing techniques.
- Presented weekly labor management statistics to leadership, informing decision-making and strategic planning.
- Briefed personnel on professional conduct, reinforcing policies on equal opportunity, discrimination, and sexual harassment to promote a respectful workplace.
- Contributed to the personnel department's 'Outstanding' rating during the operational readiness inspection, a first for Air Force Recruiting Service.
- Achieved recognition as Air Force Senior Personnel Manager of the Year in 2005 and 2007.
Education
MBA -
Columbia Southern University
Orange Beach, ALBachelor of Science - General Studies
William Carey University
Hattiesburg, Mississippi, USSkills
- Talent acquisition strategies
- Succession planning
- Performance analysis
- Employee relations
- Talent management
- Staff development
- Organizational development initiatives
- Workforce planning techniques
- Regulatory compliance
- HR compliance knowledge
- Policy writing expertise
- Benefits administration
- HRIS management
- Paycom and ADP systems
- Interview strategies
- Team leadership
- Leadership skills
- Strategic thinking abilities
- Conflict resolution skills
- Effective communication skills
- Recruiting and retention
Timeline
Vice President, Human Resources
Tricity Cardiology
08.2023 - Current
Director, Human Resources
Haven Behavioral Health
10.2022 - 07.2023
Director, Human Resources
Copper Springs East Behavioral Health
07.2021 - 02.2022
Director, Client Service
Payroll Experts
10.2018 - 06.2021
Director, Human Resources
Southwest Kidney Institute
04.2017 - 09.2018
Director, Human Resources
Peak View Behavioral Health
10.2014 - 04.2017
Area Human Resource Manager
Sava Senior Care
10.2012 - 10.2014
Director, Human Resources
Life Care Center of Colorado Springs
03.2011 - 09.2012
Human Resources Manager
US Air Force (USAF)
10.2004 - 02.2011
MBA -
Columbia Southern University
Bachelor of Science - General Studies
William Carey University