Grace Baldree
Columbia
Summary
Dynamic and reliable professional with a strong background in customer service from Mermaid of Hilton Head. Proven ability to resolve conflicts and maintain an organized work environment. Skilled in effective communication and attention to detail, ensuring exceptional guest experiences and efficient operations. Committed to fostering positive relationships and enhancing team performance.
Overview
3
3
years of professional experience
Work History
Retail Cashier
Mermaid of Hilton Head
Bluffton
05.2023 - 08.2024
- Helped with purchases and signed customers up for rewards program.
- Maintained work area and kept cash drawer organized.
- Adhered to company guidelines for dealing with difficult or irate customers.
- Received incoming shipments of merchandise from vendors and restocked shelves accordingly.
- Trained new team members in cash register operation, stock procedures, and customer services.
Receptionist
Hilton Head Harbor RV Resort
Hilton Head Island
05.2021 - 12.2021
- Managed household errands and other essential duties.
- Greeted and directed visitors to appropriate personnel, and answered a large number of calls daily.
- Talked to coworkers using computers, radios and other electronic devices.
- Assisted guests with check-in and check-out procedures.
Education
Bachelor of Science - Sport And Entertainment Management
University of South Carolina
Columbia, SC05-2028
Skills
- Customer service
- Effective communication
- Attention to detail
- Conflict resolution
- Time management
- Reliability
Timeline
Retail Cashier
Mermaid of Hilton Head
05.2023 - 08.2024
Receptionist
Hilton Head Harbor RV Resort
05.2021 - 12.2021
Bachelor of Science - Sport And Entertainment Management
University of South Carolina
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