Professional Summary
Overview
Work History
Education
Skills
Timeline

Grace Lopez

SKIMS
Sumter
10
years of professional experience

Customer-focused professional with over five years of experience in retail sales, customer service, front desk operations, and healthcare administration. Certified Medical Assistant with strong communication, organization, and customer relationship skills.

Work History

Retail Sales Associate

1 Year 4 Months
SKIMS | 03.2025 - 07.2026
  • Assisted customers with product selection, enhancing shopping experience and driving sales.
  • Maintained inventory accuracy through regular stock checks and organized displays.
  • Collaborated with team members to execute promotional events and visual merchandising strategies.
  • Educated customers on brand values and product benefits, fostering loyalty and engagement.

Sales Manager

4 Years 9 Months
Powerhouse Gym | 05.2020 - 02.2025
  • Developed sales strategies to enhance member retention and increase revenue.
  • Trained and mentored sales team, fostering professional growth and performance improvement.
  • Established strong relationships with clients to understand their needs and tailor fitness solutions accordingly.

Certified Medical Assistant

1 Year
Hemet Heart Medical Center | 04.2019 - 04.2020
  • Administered patient care, including vital sign monitoring and medication administration.
  • Assisted physicians with examinations and minor procedures, ensuring a smooth workflow.
  • Maintained accurate patient records using electronic health record systems for efficient data retrieval.
  • Educated patients on treatment plans and preventive care to enhance understanding and compliance.

Shift Leader

3 Years 8 Months
Del Taco | 05.2016 - 01.2020
  • Supervised daily operations, ensuring team adherence to quality and safety standards.
  • Trained and mentored new staff, fostering a collaborative work environment.
  • Managed inventory levels, minimizing waste through efficient ordering processes.
  • Implemented customer service initiatives that improved guest satisfaction scores.

Education

High School Diploma

San Jacinto Highschool | San Jacinto, CA | 05-2019
  • Four Years of Honor Roll

Medical Assistant - Medical

San Joaquin Valley College | Visalia, CA | 04-2021

Skills

Customer service
Teamwork
Problem-solving
Teamwork and collaboration
Cash handling
Retail sales
Cash register operation
POS system operations

Timeline

Retail Sales Associate

SKIMS
03.2025 - 07.2026Read More

Sales Manager

Powerhouse Gym
05.2020 - 02.2025Read More

Certified Medical Assistant

Hemet Heart Medical Center
04.2019 - 04.2020Read More

Shift Leader

Del Taco
05.2016 - 01.2020Read More

San Joaquin Valley College

Medical Assistant from Medical
Read More

San Jacinto Highschool

High School Diploma
Read More
Grace Lopez