Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grayson Ward

Lexington

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

8
8
years of professional experience

Work History

Server

Venezianos
08.2023 - 06.2024
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Served food and beverages promptly with focused attention to customer needs.

Front Desk Associate

Carmen! Carmen!
10.2017 - 12.2017
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Maintained cleanliness and organization of front desk area.
  • Performed basic daily bookkeeping tasks.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Kept accounts in balance and ran daily reports to verify totals.

Team Member

Chick-fil-A
09.2016 - 06.2017
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Addressed and resolved customer complaints in polite and professional manner.

Education

Cosmetology License - Cosmetology

Kenneth Shuler School Of Cosmetology
Spartanburg, SC
09-2017

High School Diploma -

James F Byrnes High School
Duncan, SC
05-2014

Skills

  • Team member support
  • Daily specials memorization
  • Order delivery practices
  • Table resetting
  • Hostess support
  • Guest engagement
  • Menu memorization
  • Cash handling
  • Professional appearance
  • Food inspection

Timeline

Server

Venezianos
08.2023 - 06.2024

Front Desk Associate

Carmen! Carmen!
10.2017 - 12.2017

Team Member

Chick-fil-A
09.2016 - 06.2017

Cosmetology License - Cosmetology

Kenneth Shuler School Of Cosmetology

High School Diploma -

James F Byrnes High School

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Grayson Ward