Summary
Overview
Work History
Education
Skills
Timeline
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Hadley Manning

North Myrtle Beach,SC

Summary

Professional with strong experience and readiness for hospitality role. Skilled in providing exceptional client services, problem-solving, and managing requests to enhance client satisfaction. Known for reliability and adaptability, with swift capacity to learn and apply new skills.

Overview

6
6
years of professional experience

Work History

Lead Esthetician and Receptionist

Carolina Wellness Massage and Cryo
09.2024 - Current
  • Provided personalized skincare consultations to assess client needs and recommend appropriate treatments
  • Administered advanced esthetic treatments, including facials and chemical peels, ensuring client comfort and satisfaction
  • Maintained cleanliness and organization of treatment rooms, adhering to safety and sanitation protocols
  • Promoted spa services through excellent word-of-mouth referrals from satisfied clients.

Freelance Concierge

North Myrtle Beach Concierge Services
01.2023 - Current
  • Assisted clients with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Resolved issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.

Project Manager

Chris Manning Communities
02.2024 - 02.2025
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.

Server Manager,Hostess,Expediter

Barefoot Bistro
01.2020 - 12.2023
  • Trained and mentored staff, enhancing team performance and customer service skills.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Developed communication protocols between front-of-house and back-of-house teams to optimize service flow.


Education

Associate of Science - Esthetics

Horry-Georgetown Technical College
Conway, SC
12-2023

Skills

  • Customer service
  • Strong work ethic
  • Detail-oriented approach
  • Effective problem solving
  • Hospitality service expertise
  • Conflict resolution

Timeline

Lead Esthetician and Receptionist

Carolina Wellness Massage and Cryo
09.2024 - Current

Project Manager

Chris Manning Communities
02.2024 - 02.2025

Freelance Concierge

North Myrtle Beach Concierge Services
01.2023 - Current

Server Manager,Hostess,Expediter

Barefoot Bistro
01.2020 - 12.2023

Associate of Science - Esthetics

Horry-Georgetown Technical College

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Hadley Manning