Summary
Overview
Work History
Education
Timeline
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Haigen Mirando

Mount Pleasant

Summary

Experienced franchise and business development leader with a proven track record of success. Thrives in high-pressure environments, excels at navigating new processes and challenges to elevate the organizational brand. Adept at driving growth and fostering strategic partnerships to achieve business objectives. Passionate about delivering results and exceeding expectations in every endeavor.

Overview

8
8
years of professional experience

Work History

Director of Franchise Development

CRESSO Brand
01.2025 - Current

Director for sales and execution for two national lab testing brands. Drive franchise growth, manage a consistent candidate funnel, and implement cross-brand sales initiatives and multi-unit sales strategies.


  • Sold 20 dual-brand opportunities and secured the first franchisee for both brands simultaneously YTD
  • Closed 2 resales YTD
  • Manage the territory platform and Salesforce strategy
  • Implement dual brand sales strategy representing and cross selling multiple brands

Director of Franchise Development

ARCpoint Franchise Group
08.2019 - 01.2025


Drove franchise sales growth setting record sales years from 2021-2024, managed a sales funnel of 40 + clients at any given time to establish ARCpoint as the largest Employer solutions franchise in the US


  • Spearheaded territory planning initiatives, ensuring equitable distribution of resources among existing franchises while identifying areas for potential growth
  • Developed strong relationships with franchisees, providing ongoing support and validation
  • Achieved sales goals and service targets by cultivating and securing new customer relationships
  • Managed multi-unit sales - resulting in record years of sales
  • Collaborated with upper management to implement continuous improvements and exceed team goals
  • 2021-2024: 52 individual units sold


Operations Director

ARCpoint Franchise Group
08.2017 - 08.2018
  • Managed franchisor-franchisee operations for 125+ franchise locations.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Supervised operations staff and kept employees compliant with company policies and procedures.

Education

Bachelor of Arts - Marketing

The University of Alabama
05.2017

Timeline

Director of Franchise Development

CRESSO Brand
01.2025 - Current

Director of Franchise Development

ARCpoint Franchise Group
08.2019 - 01.2025

Operations Director

ARCpoint Franchise Group
08.2017 - 08.2018

Bachelor of Arts - Marketing

The University of Alabama
Haigen Mirando