Hailee Starnes Guerrero
York
Summary
Dedicated worker hoping to pursue a degree in nursing in the near future. Currently working in a hospital's patient transportation department, I aim to secure a healthcare position to deepen my knowledge of the healthcare industry and acquire valuable experience. Thriving in collaborative settings with significant responsibilities, I am driven, motivated, and eager to learn for future career advancement.
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work History
Patient Transporter
Piedmont Medical Center
11.2024 - Current
- Efficiently and safely transported patients from Point A to Point B
- Communicated patient concerns to medical staff
- Observed patients while in transport and reported any concerns to nurses
- Provided comfortable and empathetic conversation for patients in high-stress situations
- Provided emotional support to improve patient morale
- Transferred patients on and off of stretchers, beds, and wheelchairs ensuring patient safety
- Donning and doffing PPE
- Maintained clean equipment for patient use
- Verified patient identities
- Communicating to medical staff about a patient's arrival and departure from a unit
- Establish a caring and empathetic atmosphere while attending to patients
- HIPAA compliance
Floor Staff
Ayrsley Grand Cinema
11.2022 - 10.2024
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries and concerns
- Assisted in training new staff on proper procedures for handling transactions and customer issues
- Managed high-volume groups during peak hours while maintaining accuracy and speed
- Ensured cleanliness and sanitation in work areas
- Promptly responded to immediate customer needs with concern
- Alerted my managers about customer concerns in a timely manner
Education
Nursing Assistant Training -
Next Level Healthcare Institute
Rock Hill, SCHigh School Diploma -
Riverwalk Academy
Skills
- Cross-functional collaboration
- Patient communication
- Patient confidentiality
- Professionalism and ethics
- Adaptability
- Critical thinking/problem solving
- PPE compliance
- Equipment maintenance
- Patient safety
- Effective communication
- Stress management
- Bedside manner
- Basic life support certification
Certification
- American Heart Association BLS/CPR/First Aid-AED Training, 04/14/25
- Nursing Assistant Training at Next Level Healthcare Institute, 01/05/26, 02/18/26
- SC Nurse Aide Certification, 03/05/26
References
Available upon request
Timeline
Patient Transporter
Piedmont Medical Center
11.2024 - Current
Floor Staff
Ayrsley Grand Cinema
11.2022 - 10.2024
Nursing Assistant Training -
Next Level Healthcare Institute
High School Diploma -
Riverwalk Academy