Summary
Overview
Work History
Education
Skills
Timeline
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Hailey Butler

Indian Land

Summary

Dedicated and disciplined. A professional with a background as a specialist in the US Army, and pursuing a degree in Criminal Justice. Skilled in communication, teamwork, and conflict resolution, with a proven ability to perform under pressure and maintain attention to detail in fast-paced environments. I bring strong customer service skills, reliability, and a passion for my work ethic. Committed to being positive and professional in all my tasks.

Overview

7
7
years of professional experience

Work History

Lead Server

RLC Communities
11.2024 - Current
  • Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
  • Collaborated with kitchen staff to streamline order delivery and improve service efficiency.
  • Trained new servers on menu items, service protocols, and customer engagement techniques.
  • Managed multiple tables simultaneously while maintaining attention to detail and accuracy in orders.
  • Monitored dining area cleanliness and organization, contributing to a welcoming atmosphere for guests.

Server

RLC Communities
02.2022 - 09.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Trained new staff on menu knowledge and service protocols, raising team's overall performance.

Photography Assistant

PixCharming Photography
02.2019 - Current
  • Assisted in setting up lighting and equipment for various photography sessions.
  • Organized and maintained inventory of photography gear and supplies.
  • Provided support during photo shoots by managing props and backgrounds effectively.
  • Collaborated with photographers to ensure smooth workflow during events.
  • Communicated effectively with clients to understand their vision and requirements.

Clerk

QuikTrip
09.2022 - 09.2023
  • Processed and organized documentation to ensure efficient workflow and compliance with company standards.
  • Managed inventory records using database systems, maintaining accuracy in stock levels.
  • Assisted in training new clerks on office procedures and software applications to enhance team performance.
  • Coordinated communication between departments to streamline operations and resolve inquiries effectively.

Lead Barista

Sweetwaters Coffee and Tea
10.2023 - 11.2024
  • Supervised daily operations, ensuring high-quality beverage preparation and customer service standards.
  • Implemented inventory management systems, reducing waste and optimizing stock levels.
  • Developed seasonal menu items, enhancing customer engagement and driving sales growth.
  • Resolved customer complaints promptly, maintaining satisfaction and loyalty in high-pressure environments.
  • Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.

Petroleum Supply Specialist

US Army National Guard
10.2024 - Current
  • Managed logistics for petroleum distribution, ensuring timely delivery and compliance with safety regulations.
  • Coordinated fuel supply operations, optimizing inventory levels and minimizing wastage through efficient planning.
  • Developed training programs for new personnel, enhancing operational knowledge and adherence to best practices.
  • Oversaw the maintenance of fuel storage facilities, implementing procedures that improved safety and environmental standards.


Education

Associate Degree - Criminal Justice

York Technical College
Rock Hill, SC
05-2027

High School Diploma -

Indian Land High School
Indian Land, SC
05-2024

Skills

  • Extensive customer service experience
  • Currently serving in the Army, with multiple skills developed that can be transferred to many work environments
  • Dependable and Reliable
  • Always organized and focused

Timeline

Lead Server

RLC Communities
11.2024 - Current

Petroleum Supply Specialist

US Army National Guard
10.2024 - Current

Lead Barista

Sweetwaters Coffee and Tea
10.2023 - 11.2024

Clerk

QuikTrip
09.2022 - 09.2023

Server

RLC Communities
02.2022 - 09.2022

Photography Assistant

PixCharming Photography
02.2019 - Current

Associate Degree - Criminal Justice

York Technical College

High School Diploma -

Indian Land High School

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Hailey Butler