Hailey Gunter
Darlington,SC
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
East & Calla - Boutique & Salon
05.2025 - Current
- Assisted customers with product selections, enhancing overall shopping experience.
- Maintained organized product displays, ensuring visual appeal and inventory accuracy.
- Processed transactions efficiently, handling cash and credit card payments securely.
- Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
- Collaborated with team members to achieve sales goals and maintain store standards.
- Conducted inventory checks regularly, supporting stock management and replenishment efforts.
Bartender
The Country Club Of South Carolina
04.2024 - Current
- Provided exceptional customer service, ensuring a welcoming atmosphere for patrons.
- Managed bar inventory, tracking supplies and placing orders as needed.
- Assisted in maintaining cleanliness and organization of bar area during shifts.
- Trained new staff on drink preparation techniques and customer interaction standards.
- Handled cash transactions accurately, balancing register at end of shifts.
- Implemented efficient workflow strategies to enhance service speed during peak hours.
Server
Carolina Wings & Rib House
06.2022 - 12.2023
- Provided exceptional customer service, ensuring positive dining experiences and guest satisfaction.
- Assisted with menu recommendations and upselling techniques to enhance sales opportunities.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Handled cash transactions efficiently, balancing cash register at end of shifts.
- Trained new servers on restaurant protocols, fostering a cohesive team atmosphere.
Education
Bachelor of Science - Healthcare Administration
Francis Marion University
Florence, SC05-2025
High School Diploma -
Airport High School
West Columbia, SC05-2020
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Multitasking in Fast-Paced Environments
- Attention to Detail
- Verbal and Written Communication
- Handling Difficult Situations Professionally
- Microsoft Office Suite (Word, Excel, Outlook)
- Google Workspace (Docs, Sheets, Gmail)
- POS Systems/Cash Handling
Leadership Experience
Zeta Tau Alpha – Inclusion Chair
Francis Marion University
- Led diversity and inclusion efforts within the chapter to foster a welcoming environment
- Organized educational events and initiatives promoting equity and belonging
- Collaborated with chapter leadership to integrate inclusive practices into sorority culture
Timeline
Retail Sales Associate
East & Calla - Boutique & Salon
05.2025 - Current
Bartender
The Country Club Of South Carolina
04.2024 - Current
Server
Carolina Wings & Rib House
06.2022 - 12.2023
Bachelor of Science - Healthcare Administration
Francis Marion University
High School Diploma -
Airport High School
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