Hailey Sweatt
Charleston
Summary
Dedicated Medical Technician Committed to obtaining the highest level of patient satisfaction through ensuring regulatory compliance and adherence to practice standards. Documented to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.
Overview
6
6
years of professional experience
Work History
Medical Technician/ Care Giver
Stratford Place Assisted Living
02.2022 - Current
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Administered medications and performed basic and advanced patient assessments.
- Collected and processed laboratory specimens to obtain samples for analysis.
- Maintained a sterile work environment, adhering to strict safety guidelines for optimal patient care.
- assisted residents with daily living, including grooming, bathing, and dressing
Restaurant Hostess
Carolina Ale House
06.2021 - 02.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Front of House Team Member
Juiceria Cafe & Smoothie
01.2019 - 06.2021
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
- Built a strong working relationship with colleagues to foster a team-oriented atmosphere,
- Assisted in training new team members, ensuring they were quickly able to provide excellent service to guests.
- Developed strong rapport with regular customers, fostering loyalty and enhancing their dining experience at the establishment.
- Demonstrated adaptability in handling diverse tasks including cashiering responsibilities when required.
- Completed opening and closing duties promptly, allowing the restaurant to begin serving customers on time each day.
- Demonstrated knowledge of menu items and corresponding ingredients.
Education
Phlebotomy
Patch Career Institute
North Charleston04.2024
EKG Tech
Patch Career
North Charleston04.2024
High School Diploma -
Stratford High School
Goose Creek, SC06.2021
Skills
- HIPAA Regulations
- Direct Patient Care
- Patient interaction
- Patient vital taking
- Patient Monitoring
- Patient Assessments
- Specimen handling
- Medication Administration
- Phlebotomy expertise
Timeline
Medical Technician/ Care Giver
Stratford Place Assisted Living
02.2022 - Current
Restaurant Hostess
Carolina Ale House
06.2021 - 02.2022
Front of House Team Member
Juiceria Cafe & Smoothie
01.2019 - 06.2021
Phlebotomy
Patch Career Institute
EKG Tech
Patch Career
High School Diploma -
Stratford High School
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