Hailie Moseley
West Columbia
Summary
Professional with extensive experience in customer service and operations management at Great Clips Salon. Proven ability to enhance client satisfaction through exceptional people skills and efficient data entry. Adept at inventory management, ensuring optimal stock levels while maintaining organized environments. Committed to delivering results and improving processes in fast-paced settings.
Overview
11
11
years of professional experience
Work History
Receptionist
Great Clips Salon
06.2016 - 03.2018
- Managed front desk operations, ensuring seamless customer check-in and appointment scheduling.
- Provided exceptional customer service, addressing client inquiries and concerns promptly.
- Maintained accurate records of salon services and client preferences in management software.
- Assisted stylists by preparing workstations and managing inventory of salon products.
- Assist with inventory and stocking supplies.
Parts Department Manager
Bremen Ford
08.2016 - 09.2017
- Learned inventory management systems to track and order parts effectively.
- Assisted in maintaining organized parts storage for improved accessibility.
- Supported team in processing customer orders and handling inquiries promptly.
- Gained knowledge of safety protocols related to parts handling and storage.
Patient Registration Representative
Lexington Medical Center
06.2012 - 08.2014
- Managed patient registration processes to ensure accurate and timely data entry.
- Verified patient information to maintain compliance with healthcare regulations.
- Assisted patients in completing necessary forms and documentation efficiently.
- Patient Registration-Transported patients by wheelchair to various locations while also doing paper work.
- Radiology-assisting with patient records and filing .
- Child depelopment -Helped with Pre-school students in areas learning manners and sharing utilizing numbers,shapes and numbers.
Manager's Assistant
Hailie's Ice Cream Shop
06.2007 - 03.2011
- Coordinated daily operations to ensure efficient service and customer satisfaction.
- Assisted in inventory management, optimizing stock levels and reducing waste.
- Developed training materials for new employees, enhancing onboarding experience.
- Waited on customers and operated the cash registers.
- General shop cleaning.
- Stock supplies helped with inventory .
Education
High School Diploma -
Midlands Middle College
West Columbia, SC06-2015
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- People skills
- Customer service skills
Timeline
Parts Department Manager
Bremen Ford
08.2016 - 09.2017
Receptionist
Great Clips Salon
06.2016 - 03.2018
Patient Registration Representative
Lexington Medical Center
06.2012 - 08.2014
Manager's Assistant
Hailie's Ice Cream Shop
06.2007 - 03.2011
High School Diploma -
Midlands Middle College