Dynamic professional with extensive experience in office management and team collaboration. Known for strong interpersonal skills and effective communication, successfully coordinating training programs and improving operational workflows to drive productivity.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Manager
Low Country Health Care System, Inc. All Rights Reserves
Bamberg, SC
06.2025 - Current
Communicates with HR to ensure adherence to schedules are being met throughout review periods.
Provides a variety of clerical and administrative assistance.
Instructs, informs, and refers others on department or company procedures and practices.
Compiles and performs basic analysis, prepares reports, and/or recommendations.
Oversees daily office operations, ensuring efficient workflow and resource allocation.
Coordinated training programs for new hires, enhancing team performance and integration.
Managed vendor relationships, streamlining procurement processes and reducing operational costs.
Developed internal communication protocols to improve information flow among departments.
Monitored compliance with health regulations, ensuring adherence to safety standards in the workplace.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversees office inventory activities by ordering and requisitions and stocking and shipment receiving.
Coordinates office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Assists in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Serves as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Completes bi-weekly payroll for 40 employees.
Front Office Lead
Low Country Health Care System, Inc. All Rights Reserves
Barnwell, SC
01.2022 - 06.2025
Trained and mentored new staff on administrative protocols and customer service excellence.
Coordinated communication between departments to streamline patient referrals and follow-ups.
Resolved patient inquiries and concerns, fostering positive relationships with healthcare providers.
Developed training materials for staff, promoting adherence to best practices in office management.
Completed tasks such as gathering, composing, tracking, summarizing, and organizing information.
Oversaw daily front office operations, delegating tasks as necessary to maintain an efficient workflow.
Managed financial transactions accurately, balancing cash drawers daily to prevent discrepancies or errors in accounting records.
Improved guest satisfaction by addressing concerns promptly and professionally, resulting in positive feedback from clients.
Handled sensitive client information discretely, adhering to strict confidentiality protocols at all times.
Collaborated with management to identify areas for improvement, leading to increased overall productivity within the team.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Receptionist
Low Country Health Care System, Inc. All Rights Reserves
Barnwell, SC
07.2020 - 01.2022
Provided a variety of clerical and administrative assistance.
Scheduled appointments for patients, ensuring optimal use of time and resources.
Assisted in maintaining patient records, ensuring accuracy and confidentiality.
Utilized electronic health record (EHR) systems for data entry and retrieval.
Developed patient communication materials, enhancing understanding of services offered.
Confirmed appointments, communicated with clients, and updated client records.
Answered central telephone system and directed calls accordingly.
Corresponded with clients through email, telephone, or postal mail.
Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Certificate of Technical Studies - Nursing
Aiken Technical College
Aiken, SC
05-2025
High School Diploma -
Barnwell High School
Barnwell, SC
06-2016
Skills
Interpersonal skills including the ability to work with all levels within the organization
Communication skills to effectively communicate both orally and in writing
Ability to work as a team member and a willingness to assist the team
Knowledge of personal computers and use of MS Office Suite Applications
Ability to efficiently prioritize and multitask
Ability to maintain confidentiality
Solid time management skills
Highly motivated with a willingness to learn
BLS CPR Certified
Knowledgeable in consistent data entry and spreadsheet use
Certification
Licensed Certified Nursing Assistant 2025
BLS CPR Certification Renewed 2025
Timeline
Office Manager
Low Country Health Care System, Inc. All Rights Reserves
06.2025 - Current
Front Office Lead
Low Country Health Care System, Inc. All Rights Reserves
01.2022 - 06.2025
Receptionist
Low Country Health Care System, Inc. All Rights Reserves