Summary
Overview
Work History
Education
Skills
Activities
Certification
References
Work Preference
Timeline
Generic
Haley Britton
Open To Work

Haley Britton

Myrtle Beach

Summary

Hospitality professional with extensive restaurant industry experience, specializing in customer service excellence. Proven track record of enhancing guest experiences through effective teamwork and innovative mixology. Recognized for reliability and a positive attitude, consistently delivering high-quality service in fast-paced environments.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Banquet and Fine Dining Server

The Brentwood Restaurant and Wine Bistro
Myrtle Beach
09.2025 - Current
  • Provided exceptional service to guests in fine dining and banquet settings.
  • Set up and arranged tables for events following restaurant standards.
  • Coordinated with kitchen staff to ensure timely food service during events.
  • Responded promptly to guest inquiries and special requests with professionalism.
  • Collaborated with team members to enhance overall guest experience during events.
  • Provided excellent customer service to all guests by responding promptly to their requests.
  • Assisted cooks in plating desserts for special events.
  • Checked back with customers during meals to ensure satisfaction with food and beverage items.
  • Replenished supplies such as utensils, napkins and condiments throughout shift hours.
  • Assisted in setting up banquet tables with linens, china, glassware and silverware.
  • Prepared beverages for guests including coffees, teas, juices and cocktails.
  • Maintained knowledge of current menu items, garnishes, ingredients, preparation methods and presentations.
  • Cleared used tableware between courses and replaced with clean items as necessary.
  • Provided exceptional service to high volume of daily customers.

Communications Director/Salon Educator

Independent Stylist
Myrtle Beach
07.2022 - 05.2025
  • Managed a team of 12+ people from various backgrounds.
  • Created the new recycling standards of every day products used within the business maximizing profitability and a focus on environmental sustainability.
  • Over exceeded the expectations of my career and our Education program.
  • Created and Implemented the communication and human relations policy of the business.
  • Trained and developed team members on customer service and technical skills.
  • Ensured compliance with health and safety regulations within the salon environment.
  • Fostered a positive work culture to promote teamwork and employee satisfaction.
  • Managed daily salon operations, including scheduling appointments, customer service, and staff management.
  • Trained and supervised staff on proper customer service techniques and product knowledge.

Bartender

The Ole Irish Pub
Myrtle Beach
01.2020 - 05.2025
  • Mixed and served diverse drinks for patrons in a lively pub environment.
  • Maintained cleanliness and organization of the bar area during busy shifts.
  • Collaborated with kitchen staff to ensure timely delivery of food orders.
  • Processed cash and card transactions accurately at the register.
  • Engaged with customers to provide exceptional service and build rapport.
  • Adhered to safety and hygiene standards while preparing beverages.
  • Monitored inventory levels and restocked supplies as needed for operations.
  • Developed good working relationships with fellow employees through effective communication.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.

Bar Manager/Bartender

Banditos Cantina
Myrtle Beach
01.2020 - 01.2022
  • Flourished in my role as a bartender which led to A promotion as the Bar Manager.
  • Increased staff morale by encouraging healthy communication and team work while under a high stress workplace environment.
  • Created custom cocktails and organizational solutions for increased functionality and productivity.
  • Trained and supervised bar staff on cocktail preparation and customer service standards.
  • Managed daily bar operations and ensured smooth service during peak hours.
  • Developed seasonal drink menus in collaboration with kitchen staff and management.
  • Enhanced guest experiences by creating a welcoming atmosphere through décor and music selection.
  • Increased revenue by promoting additional products and assisting with beverage menu.
  • Reorganized bar stations to streamline service flow.
  • Created signature beverages to increase revenue and patron loyalty.
  • Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
  • Pursued training opportunities to advance mixology knowledge and refine understanding of beer, wine and liquor.
  • Greeted customers and provided excellent customer service.

Bartender

Riptydz Rooftop
Myrtle Beach
05.2017 - 08.2019
  • High volume bartender for a multi-level oceanfront restaurant in the heart of Myrtle Beach, SC
  • Prepared and served a variety of cocktails and beverages to customers while in a night club style rooftop bar.
  • Trained and mentored junior bartenders on drink recipes and customer service.
  • Provided exceptional customer service by engaging with patrons and addressing concerns.
  • Created an atmosphere conducive to socializing among patrons through conversation and enthusiasm.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Demonstrated knowledge about wines, beers, spirits and cocktails by providing detailed descriptions upon request.
  • Provided exceptional customer service by greeting and serving guests in a friendly, positive manner.

Bartender/Banquet Server

Sea Mist Resort
Myrtle Beach
03.2013 - 08.2015
  • Prepared and served diverse cocktails and beverages to guests, enhancing service quality.
  • Managed daily bar operations to ensure smooth workflows and operational efficiency.
  • Oversaw inventory levels of liquor, mixers, and garnishes for optimal resource management.
  • Assisted in training new bartenders on drink recipes and customer service protocols.
  • Resolved customer complaints promptly to maintain high satisfaction and loyalty.
  • Collaborated with a diverse team to achieve goals and address product-related issues.

Education

Cosmetology -

HGTC
Myrtle Beach, SC
01-2015

Skills

  • Event coordination
  • Team collaboration
  • Inventory management
  • Mixology techniques
  • Time management
  • Problem resolution
  • Strong communication skills
  • Relationship building
  • Efficient multitasking
  • Exceptional customer service
  • Professional appearance
  • Adaptable to change
  • Stress tolerance
  • Reliable and punctual
  • Weddings background
  • Positive attitude
  • Hospitality service expertise

Activities

My personal interests include wildlife conservation and eco-friendly solutions for my everyday life. I have a strong passion for the arts and music industry. I played as the first chair Alto Saxophonist for 8 years throughout grade school and love learning new skills as often as I can. In my free time I enjoy hot yoga, reading, and caring for my Mother.

Certification

  • OSHA Safety
  • TIPS

References

References available upon request.

Work Preference

Job Search Status

Open to work

Work Type

Part TimeGig WorkFull Time

Location Preference

On-SiteHybrid

Salary Range

$20/hr - $1000/hr

Timeline

Banquet and Fine Dining Server

The Brentwood Restaurant and Wine Bistro
09.2025 - Current

Communications Director/Salon Educator

Independent Stylist
07.2022 - 05.2025

Bartender

The Ole Irish Pub
01.2020 - 05.2025

Bar Manager/Bartender

Banditos Cantina
01.2020 - 01.2022

Bartender

Riptydz Rooftop
05.2017 - 08.2019

Bartender/Banquet Server

Sea Mist Resort
03.2013 - 08.2015

Cosmetology -

HGTC

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