Haley Brown
Greenville
Summary
Dependable professional with experience in customer service roles. Strong abilities in resolving inquiries, streamlining processes, and fostering repeat business. Eager to leverage skills in integrity and adaptability to enhance customer experiences.
Overview
5
5
years of professional experience
Work History
Cashier
Burlington Coat Factory
Greenville, SC
06.2021 - 07.2021
- Resolved customer inquiries and complaints promptly to maintain satisfaction levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier
Publix Supermarkets Store
Mauldin, SC
10.2022 - Current
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
Bachelor of Science - Experimental Psychology
University Of South Carolina Upstate
Spartanburg, SC05-2027
Associate of Arts -
Greenville Technical College
Greenville, SC02-2026
High School Diploma -
Mauldin High School
Mauldin, SC05-2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Reliability and punctuality
- POS systems
Timeline
Cashier
Publix Supermarkets Store
10.2022 - Current
Cashier
Burlington Coat Factory
06.2021 - 07.2021
Bachelor of Science - Experimental Psychology
University Of South Carolina Upstate
Associate of Arts -
Greenville Technical College
High School Diploma -
Mauldin High School