Haley Edney
Lexington
Summary
I love working together with a team that flows with clear and organized communication. I jump in wherever assistance is needed, and if I'm not trained in the area where help is needed, I follow the proper steps to get adequately trained so I can assist. I take pride in any work that I do to ensure that it is done the first time correctly, and if I miss something, I will always take the extra time to go back and correct my mistake.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Personal Care Provider
Carilion New River Valley Medical Center
Radford
09.2023 - 07.2024
- Assisted patients with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff.
- Provided companionship and emotional support to patients.
- Maintained a clean and safe environment for patient care.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Monitored food intake and output according to nursing staff guidelines.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
Certified Nursing Assistant
Pulaski Adult Day Services
Dublin
06.2016 - 08.2017
- Assisted individuals with daily living activities and personal care needs.
- Monitored health status and reported changes to nursing staff.
- Documented patient observations and care provided in electronic records.
- Collaborated with team members to ensure quality care delivery.
- Supported nutritional needs by assisting with meal preparation and feeding.
- Provided emotional support and companionship to participants throughout the day.
- Observed and reported unusual symptoms and changes to charge nurse.
- Assisted residents in walking to enhance mobility and independence. with or without self-help devices.
- Responded quickly to emergency situations involving sudden illness or injury.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Truck loaded/Unloader
United Postal Service
Dublin
11.2015 - 02.2016
- Sorted incoming mail and packages by size and destination.
- Maintained cleanliness of unloading area to ensure safety compliance.
- Collaborated with team members to streamline unloading processes.
- Followed safety protocols while handling heavy packages and equipment.
- Loaded and unloaded packages from loading dock to trucks.
- Unloaded incoming shipments and placed items onto designated pallets or shelves.
- Handled packages safely while unloading and transporting.
- Followed all safety regulations when handling heavy materials.
- Reported any product issues to supervisors immediately.
- Unloaded parcels from truck with care to avoid damage.
- Sorted products into categories according to size, type, and color when necessary.
- Read and attached appropriate labels and tags to products and packages for identification purposes.
Waitress/Cook Shift Leader
Waffle House
Dublin
03.2012 - 03.2015
- Provided friendly and efficient service to customers at a busy diner.
- Served food and beverages promptly while maintaining cleanliness standards.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Handled cash transactions and processed payments securely.
- Trained new staff members on service protocols and procedures.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Resolved customer complaints effectively to enhance dining experience.
- Trained new employees to perform duties.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Filled condiments and napkin containers during slack periods.
- Developed strategies to reduce waste and increase efficiency within the kitchen.
- Monitored food preparation to ensure quality standards were met.
- Supervised all aspects of the kitchen operations including inventory control and ordering of supplies.
- Performed regular inventory checks to ensure adequate stock levels were maintained.
Education
High School Diploma -
Pulaski County High School
Dublin05-2014
Skills
- Medical documentation
- Effective communication
- Team collaboration
- Problem solving
- Time management
- Conflict resolution
- Reliability and punctuality
- Problem-solving
- Records maintenance
- Teamwork and collaboration
- Documentation practices
Certification
- Basic Life Support
- Neonatal Resuscitation
Timeline
Personal Care Provider
Carilion New River Valley Medical Center
09.2023 - 07.2024
Certified Nursing Assistant
Pulaski Adult Day Services
06.2016 - 08.2017
Truck loaded/Unloader
United Postal Service
11.2015 - 02.2016
Waitress/Cook Shift Leader
Waffle House
03.2012 - 03.2015
High School Diploma -
Pulaski County High School