Summary
Overview
Work History
Education
Skills
Timeline
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Haley Johnson

Myrtle Beach

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

5
5
years of professional experience

Work History

Bayhost/Bartender

Topgolf USA
04.2021 - 08.2025
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing their needs.
  • Assisted in event coordination and execution, contributing to successful functions and memorable guest experiences.
  • Collaborated with team members to maintain efficient operations and seamless transitions between shifts.
  • Contributed to increased revenue through upselling techniques and promoting special offers or events to guests.
  • Supported other staff members during busy periods by assisting with tasks such as bussing tables or restocking supplies as needed.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Proactively identified opportunities for process improvements within daily operations, presenting suggestions to management for implementation.
  • Maintained a clean and welcoming environment for guests, ensuring an enjoyable experience during their visit.
  • Developed strong relationships with regular patrons, fostering loyalty and repeat visits to the venue.

Bartender

Wild Wing Golf Course
08.2023 - 06.2025
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Served high customer volumes during special events, nights, and weekends.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty..
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Implemented upselling strategies that boosted revenue without compromising guest experience or satisfaction.

Retail Associate

Margaritaville
05.2020 - 08.2021
  • Increased sales revenue by offering targeted promotions and upselling related items.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Participated in regular inventory audits, identifying discrepancies and ensuring accurate record-keeping practices were followed.

Education

Bachelor of Science - Public Health

Coastal Carolina University
05.2022

Bachelor of Science - Biology

Campbell University
05.2019

Skills

  • New Hire Training
  • Professionalism
  • Reliability
  • Strong Work Ethic
  • Adaptability
  • Problem-solving abilities
  • Time Management
  • Tactfulness

Timeline

Bartender

Wild Wing Golf Course
08.2023 - 06.2025

Bayhost/Bartender

Topgolf USA
04.2021 - 08.2025

Retail Associate

Margaritaville
05.2020 - 08.2021

Bachelor of Science - Biology

Campbell University

Bachelor of Science - Public Health

Coastal Carolina University

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Haley Johnson