Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Haley Satterfield

Summerville

Summary

Dynamic part-time manager with proven strengths in leadership and customer service. Skilled in team collaboration and problem-solving, dedicated to enhancing guest interactions for optimal satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Part time Manager

Altar'd State
Charleston
07.2024 - Current
  • Managed daily scheduling for team members and store operations.
  • Coordinated training sessions for new employees on time management practices.
  • Managed daily guest interactions to ensure satisfaction and resolve concerns.
  • Trained and supervised staff to deliver exceptional customer service.

Part Time Manager

Altar'd State
Columbia
11.2021 - 06.2024
  • Collaborated with cross-functional teams to enhance workflow efficiency and communication.
  • Made decisions and resolved issues using critical thinking and analytical skills.
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Student Aide

The Therapy Place Speech & Language Therapy Services
Columbia
08.2023 - 05.2024
  • Assisted therapists during patient sessions with communication exercises.
  • Organized therapy materials and resources for daily activities.
  • Maintained a clean and welcoming therapy environment for clients.
  • Communicated effectively with clients to ensure comfort and engagement during sessions.
  • Communicated effectively with parents about children's development and needs.
  • Monitored behavior and provided guidance to foster positive interactions among children.

Sales Lead

Bath & Body Works
Columbia
08.2020 - 11.2021
  • Handled cash registers and processed transactions accurately for customer purchases.
  • Assisted customers in finding desired products and offering personalized recommendations.
  • Provided exceptional customer service by addressing inquiries and resolving concerns effectively.
  • Managed cash register operations using POS system and processed sales and returns.
  • Resolved customer complaints in an efficient manner while maintaining quality standards.

Education

Doctorate - Physical Therapy

Charleston Southern University
Charleston, SC
12-2026

Bachelor of Science - Exercise Science

University of South Carolina
Columbia, SC
12-2023

Skills

  • Patient communication
  • Time management
  • Team collaboration
  • Therapy documentation
  • Customer service
  • Critical thinking

Certification

  • CPR certified

References

References available upon request.

Timeline

Part time Manager

Altar'd State
07.2024 - Current

Student Aide

The Therapy Place Speech & Language Therapy Services
08.2023 - 05.2024

Part Time Manager

Altar'd State
11.2021 - 06.2024

Sales Lead

Bath & Body Works
08.2020 - 11.2021

Doctorate - Physical Therapy

Charleston Southern University

Bachelor of Science - Exercise Science

University of South Carolina
Haley Satterfield