Haley Satterfield
Summerville
Summary
Dynamic part-time manager with proven strengths in leadership and customer service. Skilled in team collaboration and problem-solving, dedicated to enhancing guest interactions for optimal satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Part time Manager
Altar'd State
Charleston
07.2024 - Current
- Managed daily scheduling for team members and store operations.
- Coordinated training sessions for new employees on time management practices.
- Managed daily guest interactions to ensure satisfaction and resolve concerns.
- Trained and supervised staff to deliver exceptional customer service.
Part Time Manager
Altar'd State
Columbia
11.2021 - 06.2024
- Collaborated with cross-functional teams to enhance workflow efficiency and communication.
- Made decisions and resolved issues using critical thinking and analytical skills.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Student Aide
The Therapy Place Speech & Language Therapy Services
Columbia
08.2023 - 05.2024
- Assisted therapists during patient sessions with communication exercises.
- Organized therapy materials and resources for daily activities.
- Maintained a clean and welcoming therapy environment for clients.
- Communicated effectively with clients to ensure comfort and engagement during sessions.
- Communicated effectively with parents about children's development and needs.
- Monitored behavior and provided guidance to foster positive interactions among children.
Sales Lead
Bath & Body Works
Columbia
08.2020 - 11.2021
- Handled cash registers and processed transactions accurately for customer purchases.
- Assisted customers in finding desired products and offering personalized recommendations.
- Provided exceptional customer service by addressing inquiries and resolving concerns effectively.
- Managed cash register operations using POS system and processed sales and returns.
- Resolved customer complaints in an efficient manner while maintaining quality standards.
Education
Doctorate - Physical Therapy
Charleston Southern University
Charleston, SC12-2026
Bachelor of Science - Exercise Science
University of South Carolina
Columbia, SC12-2023
Skills
- Patient communication
- Time management
- Team collaboration
- Therapy documentation
- Customer service
- Critical thinking
Certification
- CPR certified
References
References available upon request.
Timeline
Part time Manager
Altar'd State
07.2024 - Current
Student Aide
The Therapy Place Speech & Language Therapy Services
08.2023 - 05.2024
Part Time Manager
Altar'd State
11.2021 - 06.2024
Sales Lead
Bath & Body Works
08.2020 - 11.2021
Doctorate - Physical Therapy
Charleston Southern University
Bachelor of Science - Exercise Science
University of South Carolina
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