Dynamic part-time manager with proven strengths in leadership and customer service. Skilled in team collaboration and problem-solving, dedicated to enhancing guest interactions for optimal satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Part time Manager
Altar'd State
Charleston
07.2024 - Current
Managed daily scheduling for team members and store operations.
Coordinated training sessions for new employees on time management practices.
Managed daily guest interactions to ensure satisfaction and resolve concerns.
Trained and supervised staff to deliver exceptional customer service.
Part Time Manager
Altar'd State
Columbia
11.2021 - 06.2024
Collaborated with cross-functional teams to enhance workflow efficiency and communication.
Made decisions and resolved issues using critical thinking and analytical skills.
Completed day-to-day duties accurately and efficiently.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Student Aide
The Therapy Place Speech & Language Therapy Services
Columbia
08.2023 - 05.2024
Assisted therapists during patient sessions with communication exercises.
Organized therapy materials and resources for daily activities.
Maintained a clean and welcoming therapy environment for clients.
Communicated effectively with clients to ensure comfort and engagement during sessions.
Communicated effectively with parents about children's development and needs.
Monitored behavior and provided guidance to foster positive interactions among children.
Sales Lead
Bath & Body Works
Columbia
08.2020 - 11.2021
Handled cash registers and processed transactions accurately for customer purchases.
Assisted customers in finding desired products and offering personalized recommendations.
Provided exceptional customer service by addressing inquiries and resolving concerns effectively.
Managed cash register operations using POS system and processed sales and returns.
Resolved customer complaints in an efficient manner while maintaining quality standards.
Education
Doctorate - Physical Therapy
Charleston Southern University
Charleston, SC
12-2026
Bachelor of Science - Exercise Science
University of South Carolina
Columbia, SC
12-2023
Skills
Patient communication
Time management
Team collaboration
Therapy documentation
Customer service
Critical thinking
Certification
CPR certified
References
References available upon request.
Timeline
Part time Manager
Altar'd State
07.2024 - Current
Student Aide
The Therapy Place Speech & Language Therapy Services