Hallie Bollinger
Ladson
Summary
Dedicated service professional with strengths in active listening and problem-solving. Proven ability to manage customer inquiries and coordinate services effectively, ensuring timely solutions and satisfaction.
Overview
8
8
years of professional experience
Work History
Automotive Service Writer
Rick Hendrick Jeep Chrysler Dodge
North Charleston
06.2025 - Current
- Assisted customers with service check-ins, appointment scheduling, and vehicle status updates.
- Verified warranty information, processed repair orders, and coordinated with technicians to ensure the timely completion of services.
- Maintained organized records for service tickets, payments, and customer communication.
- Strengthened multitasking and communication skills while managing customer inquiries and administrative duties.
Restaurant Server
Shuckin' Shack Oyster Bar
Summerville
01.2024 - 06.2025
- Delivered personalized customer service and answered questions about dietary needs and menu items.
- Developed active listening and problem-solving skills to resolve issues calmly and professionally.
- Demonstrated time management and multitasking under pressure.
- Collaborated with a team of professionals in multiple areas of the restaurant to ensure the smooth operation of services.
Restaurant Server
Grinds & Wines
Peachtree City
02.2018 - 09.2023
- Provided exceptional customer service in fast-paced dining environment.
- Delivered food and beverages promptly to ensure guest satisfaction.
- Assisted in training new servers on menu items and restaurant procedures.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
Private Nanny
Thomasson
Newnan
07.2017 - 09.2023
- Provided attentive care and supervision for children in a safe environment.
- Communicated effectively with parents regarding children's progress and needs.
- Maintained a safe, healthy and nurturing environment for the children in their home.
- Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Education
Bachelor of Science -
Taccoa Falls College
Toccoa Falls, GASkills
- Customer service
- Problem solving
- Warranty verification
- Active listening
- Time management
- Communication skills
- Attention to detail
- Customer relationship management
- Empathy and compassion
- Team collaboration
Timeline
Automotive Service Writer
Rick Hendrick Jeep Chrysler Dodge
06.2025 - Current
Restaurant Server
Shuckin' Shack Oyster Bar
01.2024 - 06.2025
Restaurant Server
Grinds & Wines
02.2018 - 09.2023
Private Nanny
Thomasson
07.2017 - 09.2023
Bachelor of Science -
Taccoa Falls College