Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Addington

Piedmont

Summary

Dynamic and results-oriented professional with extensive experience in retail and warehouse operations, notably with 7-11 Convenience Store. Excelled in customer service and team leadership, significantly enhancing customer satisfaction and team productivity. Skilled in heavy lifting and time management, adept at driving operational excellence and compliance with safety standards. Demonstrated ability to motivate teams and improve efficiency.

Overview

6
6
years of professional experience

Work History

Manager

7-11 Convenience Store
05.2022 - 10.2024

Cashier, Management, Stocking, Opening/Closing store, customer service

  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.

Forklift Operator

Adidas
09.2021 - 05.2022
  • operated cherry-picker forklift
  • Transported goods between warehouse locations according to shipment and storage needs.
  • heavy lifting and safety training
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.

Cashier

7-11 Convenience Store
01.2019 - 09.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Education

High School Diploma -

Connections Academy
South Carolina
06-2016

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Documentation and reporting
  • Cleaning
  • Heavy Lifting

Timeline

Manager

7-11 Convenience Store
05.2022 - 10.2024

Forklift Operator

Adidas
09.2021 - 05.2022

Cashier

7-11 Convenience Store
01.2019 - 09.2021

High School Diploma -

Connections Academy
Hannah Addington