Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Deland

North Charleston,SC

Summary

I am a motivated and dynamic professional seeking a full-time position within a progressive organization. I excel at juggling multiple tasks and responsibilities while effectively fulfilling my assigned duties. My strong interpersonal skills enable me to collaborate well with both the public and team members. I have a passion for acquiring new knowledge and a commitment to achieving excellence in my work.

Overview

11
11
years of professional experience

Work History

Front Desk Medical Receptionist

Healthy4Life
06.2025 - 09.2025
  • Verified and updated demographic and other personal information for patients
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Obtained payments from patients and scanned identification and insurance cards.

Claims Analyst - Fully Remote

Carco
02.2020 - 05.2025
  • Examine and classify incoming written materials.
  • Corresponded with policy holders, insurance adjusters, and financial institutes to determine claim settlement, denial, or review status.
  • Resolved customer inquiries regarding claim status in an efficient manner.

Front Desk Receptionist

Lancaster County Marine
06.2019 - 01.2020
  • Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously.
  • Managed incoming calls,
  • Processed payments received from customers accurately and efficiently.

Front Desk Receptionist

The Standard Group
10.2017 - 06.2019
  • Maintained and organized company-wide filing system
  • Provided a high level of customer service to all clients.
  • Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary.

Project Coordinator

Bath Saver
05.2014 - 10.2017
  • Handled and redirected calls for multiple branch offices
  • Scheduled daily technician routes and installations jobs for personnel
  • Able to work independently with minimal supervision while performing tasks.

Education

High School Diploma -

Lancaster Mennonite High School
Lancaster, PA
06.2011

Skills

  • Active Listening
  • Proficient in Microsoft
  • Schedule coordination
  • Database Management
  • HIPAA compliance
  • Strong computer skills
  • Multi-line phone system operation
  • Customer service
  • Time management
  • Call handling

Timeline

Front Desk Medical Receptionist

Healthy4Life
06.2025 - 09.2025

Claims Analyst - Fully Remote

Carco
02.2020 - 05.2025

Front Desk Receptionist

Lancaster County Marine
06.2019 - 01.2020

Front Desk Receptionist

The Standard Group
10.2017 - 06.2019

Project Coordinator

Bath Saver
05.2014 - 10.2017

High School Diploma -

Lancaster Mennonite High School
Hannah Deland