Hannah Deland
North Charleston,SC
Summary
I am a motivated and dynamic professional seeking a full-time position within a progressive organization. I excel at juggling multiple tasks and responsibilities while effectively fulfilling my assigned duties. My strong interpersonal skills enable me to collaborate well with both the public and team members. I have a passion for acquiring new knowledge and a commitment to achieving excellence in my work.
Overview
11
11
years of professional experience
Work History
Front Desk Medical Receptionist
Healthy4Life
06.2025 - 09.2025
- Verified and updated demographic and other personal information for patients
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Obtained payments from patients and scanned identification and insurance cards.
Claims Analyst - Fully Remote
Carco
02.2020 - 05.2025
- Examine and classify incoming written materials.
- Corresponded with policy holders, insurance adjusters, and financial institutes to determine claim settlement, denial, or review status.
- Resolved customer inquiries regarding claim status in an efficient manner.
Front Desk Receptionist
Lancaster County Marine
06.2019 - 01.2020
- Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously.
- Managed incoming calls,
- Processed payments received from customers accurately and efficiently.
Front Desk Receptionist
The Standard Group
10.2017 - 06.2019
- Maintained and organized company-wide filing system
- Provided a high level of customer service to all clients.
- Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary.
Project Coordinator
Bath Saver
05.2014 - 10.2017
- Handled and redirected calls for multiple branch offices
- Scheduled daily technician routes and installations jobs for personnel
- Able to work independently with minimal supervision while performing tasks.
Education
High School Diploma -
Lancaster Mennonite High School
Lancaster, PA06.2011
Skills
- Active Listening
- Proficient in Microsoft
- Schedule coordination
- Database Management
- HIPAA compliance
- Strong computer skills
- Multi-line phone system operation
- Customer service
- Time management
- Call handling
Timeline
Front Desk Medical Receptionist
Healthy4Life
06.2025 - 09.2025
Claims Analyst - Fully Remote
Carco
02.2020 - 05.2025
Front Desk Receptionist
Lancaster County Marine
06.2019 - 01.2020
Front Desk Receptionist
The Standard Group
10.2017 - 06.2019
Project Coordinator
Bath Saver
05.2014 - 10.2017
High School Diploma -
Lancaster Mennonite High School