Dynamic professional with expertise in customer relationship management and workflow optimization. Proven track record in enhancing service quality through effective communication and training. Strong ability to foster team cohesion and drive operational efficiency.
Overview
4
4
years of professional experience
Work History
Team Member
The Co-op
Charleston
12.2023 - 07.2025
Collaborated with team members to streamline workflows and enhance overall team efficiency.
Trained new team members on store procedures and policies.
Established and nurtured relationships with peers and upper management to foster a collaborative work culture.
Maintained workplace cleanliness around equipment, supporting a safe and productive work environment.
Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
Dog Daycare Attendant
My Three Dogs Daycare & Spa
Charleston
06.2021 - 08.2023
Responded quickly to emergency situations involving injured or ill animals.
Trained new staff on daycare protocols and procedures to ensure compliance and consistency in care.
Fostered effective communication with co-workers to maintain positive working relationships.
Contributed to team meetings by discussing and developing strategies for enhancing service quality.
Managed phone calls, directing inquiries to appropriate staff members.
Scheduled appointments and maintained calendar for front desk operations.