Hannah Hatchell
Lexington
Summary
Dedicated shift leader with proven skills in customer service, employee training, and problem-solving. Committed to enhancing customer satisfaction and team performance in a fast-paced environment.
Overview
2
2
years of professional experience
Work History
Shift Leader
Menchies Yogurt
Lexington
04.2023 - 08.2025
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Resolved customer inquiries and complaints, contributing to improved customer satisfaction.
- Trained new employees on yogurt preparation and customer engagement techniques to ensure consistent service quality.
- Supervised cleaning of dining areas, restrooms, kitchen equipment, and floors to uphold safety and sanitation standards.
Education
High School Diploma -
College of Charleston
Charleston, SC05-2026
Skills
- Team leadership
- Employee training
- Customer service
- Conflict resolution
- Time management
- Communication skills
- Flexible schedule
Timeline
Shift Leader
Menchies Yogurt
04.2023 - 08.2025
High School Diploma -
College of Charleston