Hannah Jewell
Fountain Inn ,SC
Summary
Dynamic Expanded Duties Dental Assistant with a proven track record at Arnett Dental, excelling in patient care and infection control. Recognized for enhancing patient satisfaction through empathetic communication and efficient appointment management. Detail-oriented and goal-oriented, skilled in operating dental equipment and fostering teamwork to achieve optimal treatment outcomes.
Overview
13
13
years of professional experience
Work History
Expanded Duties Dental Assistant
Arnett Dental
Greenville, SC
12.2020 - 08.2025
- Assisted in patient preparation and comfort during dental procedures.
- Operated and maintained dental equipment, ensuring compliance with safety protocols.
- Educated patients on post-treatment care and oral hygiene practices.
- Managed inventory of dental supplies, coordinating reorders as necessary.
- Collaborated with dentists to implement efficient workflow during patient treatments.
- Implemented infection control procedures to maintain a safe clinical environment.
- Streamlined appointment scheduling process, enhancing overall patient experience.
- Provided exceptional chairside assistance for various restorative procedures, affording dentists the ability to work more efficiently.
- Increased patient satisfaction by delivering gentle, empathetic, and thorough dental care.
- Educated patients on proper oral hygiene techniques, contributing to better overall dental health outcomes.
- Reduced patient wait times through efficient appointment scheduling and organization of dental procedures.
- Assisted with emergency cases promptly, ensuring prompt attention to urgent dental concerns while minimizing disruption to existing appointments.
- Developed strong relationships with patients of all ages through consistent provision of high-quality care tailored to individual requirements.
- Maintained strict compliance with infection control protocols to ensure a safe environment for both patients and staff.
Orthodontic Assistant
Fulmer Orthodontics
Mauldin, SC
07.2016 - 04.2019
- Assisted in patient preparation for orthodontic procedures, ensuring comfort and compliance.
- Managed sterilization of instruments and equipment to maintain a safe clinical environment.
- Supported orthodontists during treatments by providing necessary tools and materials promptly.
- Educated patients on oral hygiene practices specific to orthodontic care for improved outcomes.
- Documented patient progress and treatment plans accurately within electronic health records system.
- Trained new staff on office protocols, enhancing team performance and service quality.
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Increased overall patient satisfaction by promptly addressing any discomfort or concerns related to their treatments.
- Contributed to successful treatment outcomes by accurately taking dental impressions, X-rays, and intraoral scans.
Hostess
Coach House Restaurant
Simpsonville, SC
09.2014 - 10.2017
- Greeted and seated guests promptly, ensuring a welcoming environment.
- Managed reservation system, optimizing table turnover and guest flow.
- Communicated special requests to kitchen staff, enhancing customer experience.
- Coordinated with servers to maintain efficient service during peak hours.
- Maintained cleanliness of entrance area, contributing to overall restaurant ambiance.
- Handled customer inquiries and concerns promptly, fostering positive relationships.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Server
Coach House Restaurant
Simpsonville, SC
08.2012 - 10.2017
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Coordinated food and beverage orders with kitchen staff to guarantee timely delivery.
- Maintained cleanliness and organization of dining area to enhance ambiance and safety.
- Assisted in training new servers on menu offerings and service standards.
- Recommended menu items based on guest preferences, increasing overall sales engagement.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Expanded Duty Dental Assistant
Greenville Technical College
Greenville, South Carolina, SC08.2016
Skills
Multitasking
Open-minded
Leadership abilities
Works well under pressure
Goal oriented
Team player
Detail oriented
Timeline
Expanded Duties Dental Assistant
Arnett Dental
12.2020 - 08.2025
Orthodontic Assistant
Fulmer Orthodontics
07.2016 - 04.2019
Hostess
Coach House Restaurant
09.2014 - 10.2017
Server
Coach House Restaurant
08.2012 - 10.2017
Expanded Duty Dental Assistant
Greenville Technical College