Hannah Jewell
Fountain Inn ,SC
Summary
Dynamic Expanded Duties Dental Assistant with a proven track record at Arnett Dental, excelling in patient care and infection control. Recognized for enhancing patient satisfaction through empathetic communication and efficient appointment management. Detail-oriented and goal-oriented, skilled in operating dental equipment and fostering teamwork to achieve optimal treatment outcomes.
Overview
13
13
years of professional experience
Work History
Expanded Duties Dental Assistant
Arnett Dental
12.2020 - 08.2025
- Assisted in patient preparation and comfort during dental procedures.
- Operated and maintained dental equipment, ensuring compliance with safety protocols.
- Educated patients on post-treatment care and oral hygiene practices.
- Managed inventory of dental supplies, coordinating reorders as necessary.
- Collaborated with dentists to implement efficient workflow during patient treatments.
- Implemented infection control procedures to maintain a safe clinical environment.
- Streamlined appointment scheduling process, enhancing overall patient experience.
- Provided exceptional chairside assistance for various restorative procedures, affording dentists the ability to work more efficiently.
- Increased patient satisfaction by delivering gentle, empathetic, and thorough dental care.
- Educated patients on proper oral hygiene techniques, contributing to better overall dental health outcomes.
- Reduced patient wait times through efficient appointment scheduling and organization of dental procedures.
- Assisted with emergency cases promptly, ensuring prompt attention to urgent dental concerns while minimizing disruption to existing appointments.
- Developed strong relationships with patients of all ages through consistent provision of high-quality care tailored to individual requirements.
- Maintained strict compliance with infection control protocols to ensure a safe environment for both patients and staff.
Orthodontic Assistant
Fulmer Orthodontics
07.2016 - 04.2019
- Assisted in patient preparation for orthodontic procedures, ensuring comfort and compliance.
- Managed sterilization of instruments and equipment to maintain a safe clinical environment.
- Supported orthodontists during treatments by providing necessary tools and materials promptly.
- Educated patients on oral hygiene practices specific to orthodontic care for improved outcomes.
- Documented patient progress and treatment plans accurately within electronic health records system.
- Trained new staff on office protocols, enhancing team performance and service quality.
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Increased overall patient satisfaction by promptly addressing any discomfort or concerns related to their treatments.
- Contributed to successful treatment outcomes by accurately taking dental impressions, X-rays, and intraoral scans.
Hostess
Coach House Restaurant
09.2014 - 10.2017
- Greeted and seated guests promptly, ensuring a welcoming environment.
- Managed reservation system, optimizing table turnover and guest flow.
- Communicated special requests to kitchen staff, enhancing customer experience.
- Coordinated with servers to maintain efficient service during peak hours.
- Maintained cleanliness of entrance area, contributing to overall restaurant ambiance.
- Handled customer inquiries and concerns promptly, fostering positive relationships.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Server
Coach House Restaurant
08.2012 - 10.2017
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Coordinated food and beverage orders with kitchen staff to guarantee timely delivery.
- Maintained cleanliness and organization of dining area to enhance ambiance and safety.
- Assisted in training new servers on menu offerings and service standards.
- Recommended menu items based on guest preferences, increasing overall sales engagement.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Expanded Duty Dental Assistant
Greenville Technical College
Greenville, South Carolina, SC08.2016
Skills
Multitasking
Open-minded
Leadership abilities
Works well under pressure
Goal oriented
Team player
Detail oriented
Timeline
Expanded Duties Dental Assistant
Arnett Dental
12.2020 - 08.2025
Orthodontic Assistant
Fulmer Orthodontics
07.2016 - 04.2019
Hostess
Coach House Restaurant
09.2014 - 10.2017
Server
Coach House Restaurant
08.2012 - 10.2017
Expanded Duty Dental Assistant
Greenville Technical College