Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Hannah M. Rummage

Lancaster

Summary

I am efficient and results driven. I am eager to join a growing company that offers opportunities for advancement within a positive and professional work environment. Known for strong written and verbal communication skills, attention to detail, and the ability to thrive in fast-paced settings while managing high-volume workloads. I am seeking a company that recognizes my capabilities, work ethic, and intellectual curiosity, where I can effectively plan, assist, evaluate, and coordinate to support the needs of the team. I am committed to utilizing my established skill set to be an asset to the team by continuing to learn, take on new challenges, and grow within the company.

Overview

14
14
years of professional experience
4
4
years of post-secondary education

Work History

Real Estate Legal Assistant / Post-Closing Paralegal

EBJ Law
02.2025 - Current
  • Organized and maintained physical and electronic files in compliance with firm procedures
  • Performed data entry and quality control
  • Assisting Managing Attorney with transaction tracking and reporting
  • Communicated professionally with clients, real estate agents, lenders and title companies
  • Responded promptly to post-closing inquiries and document requests
  • Protecting confidentiality of client and financial information
  • Managing post-closing files to ensure accuracy, completeness, and compliance with lender and title requirements
  • Coordinating with title companies, lenders, and underwriters to resolve post-closing issues
  • Monitoring and clearing post-closing documents and trailing documents
  • Maintained post-closing checklists and ensured timely file completion
  • Ordered, reviewed, and verified final title policies
  • Proficient in Microsoft Word, Excel, Outlook and PDF editing tools
  • Experience with document management and title software (Qualia)
  • Familiar with e-recording platforms and county recording systems

Waitress

Duckworths Grill & Taphouse
09.2019 - 12.2025
  • Delivered friendly, attentive service to ensure a positive dining experience
  • Built rapport with guests and handled special requests professionally
  • Resolved customer concerns quickly to maintain satisfaction
  • Managed multiple tasks at once while maintaining efficiency and attention to detail
  • Processed payments, including cash, credit cards, and split checks
  • Balanced receipts and handled transactions accurately at the end of shifts

Nanny

Nick & Caroline Fogleman
07.2020 - 10.2021
  • Provided attentive, full-time care for their daughter, ensuring a safe and nurturing environment
  • Supervised daily activities, including playtime, meals, and naps
  • Led age-appropriate educational activities to support cognitive and social development
  • Encouraged positive behavior, communication skills, and independence
  • Prepared nutritious meals and snacks based on dietary needs and preferences
  • Performed light housekeeping related to childcare (laundry, dishes, toy organization)
  • Followed specific parenting styles, schedules, and household rules
  • Built strong, trusting relationship with their daughter
  • Ensured safety at all times
  • Managed emergency situations calmly and responsibly

Office Assistant

American Classic Carpet
10.2016 - 01.2019
  • Answered high-volume calls and emails, scheduling residential and commercial carpet cleaning appointments
  • Managed daily calendars for technicians, optimizing routes and appointment times
  • Maintained accurate customer records, invoices, and service histories
  • Provided friendly, professional customer support, resolving service inquiries and complaints
  • Assisted with invoicing, estimates, and basic bookkeeping tasks
  • Improved scheduling efficiency by reorganizing appointment tracking system
  • Supported team with general administrative tasks to ensure smooth office operations

Waitress/Bartender

Blackfinn Ameripub
11.2016 - 10.2018
  • Provided friendly, high-quality service in a fast-paced restaurant and bar environment
  • Maintained knowledge of drink recipes, beer, wine, and cocktail pairings
  • Checked IDs and ensured compliance with alcohol service laws
  • Coordinated with kitchen and bar staff to ensure timely service
  • Processed payments, handled cash, and managed tabs with accuracy
  • Maintained a clean, organized bar and dining area in line with health and safety standards
  • Followed all sanitation guidelines and responsible alcohol service practices

Hostess/Waitress

Buffalo Wings & Rings
01.2012 - 03.2016
  • Delivered friendly, attentive service to ensure a positive dining experience
  • Greeted guests warmly and created a welcoming first impression
  • Managed guest flow by coordinating seating, wait-lists, and reservations
  • Managed multiple tables efficiently in a fast-paced environment
  • Supported team members during peak hours to maintain smooth operations
  • Followed health, safety, and sanitation standards at all times

Education

Graduate With Honors -

Marvin Ridge High School
Waxhaw, NC
08.2011 - 06.2015

Pre-Medical Laboratory Technology -

York Technical College
Rock Hill, SC

Skills

  • Document management
  • Data entry accuracy
  • Client communication
  • Scheduling efficiency
  • Customer Support
  • Problem solving
  • Attention to detail
  • Time management
  • Professionalism
  • Team collaboration
  • Confidentiality protection
  • Client relationship management
  • Conflict Resolution & de-escalation
  • Microsoft Office Suite
  • Cross-functional Support

References

  • Elyse Johnson, Managing Attorney, EBJ Law, (704)944-3580
  • Steven Brown, Previous General Manager, Duckworths, (434)603-7576
  • Nick Fogleman, (704)778-6761
  • Josh Kordecki, General Manager, American Classic Carpet, (435)640-7376

Timeline

Real Estate Legal Assistant / Post-Closing Paralegal

EBJ Law
02.2025 - Current

Nanny

Nick & Caroline Fogleman
07.2020 - 10.2021

Waitress

Duckworths Grill & Taphouse
09.2019 - 12.2025

Waitress/Bartender

Blackfinn Ameripub
11.2016 - 10.2018

Office Assistant

American Classic Carpet
10.2016 - 01.2019

Hostess/Waitress

Buffalo Wings & Rings
01.2012 - 03.2016

Graduate With Honors -

Marvin Ridge High School
08.2011 - 06.2015

Pre-Medical Laboratory Technology -

York Technical College
Hannah M. Rummage