Hannah Rotton
Boiling Springs
Summary
Dedicated Medical Assistant at MGC - Family Medicine Converse Heights, excelling in patient education and HIPAA compliance. Demonstrates ability to enhance patient experience through effective communication and meticulous attention to detail. Skilled in clinical tasks and fostering teamwork, significantly improving office efficiency and patient satisfaction. Renowned for maintaining a professional image.
Overview
4
4
years of professional experience
Work History
Medical Assistant
MGC - Family Medicine Converse Heights
01.2021 - Current
- Sanitize, restock, and organize exam rooms, procedure room, and medical equipment
- Obtain patient medical history, medication information, symptoms, allergies, assess questions/concerns, complete any check lists within patient charts provided by the EHR, complete any health screenings due, review immunization history, review preferred pharmacy information
- Take patient vitals, preform necessary vision screenings
- Direct patients to exam rooms, field questions, and prepare for physician examinations
- Perform medical records management including: filing, organizing, scanning documents, complete/fax medical forms, process orders for DME equipment ordered by provider
- Follow daily schedule
- Sterilize medical instruments, run the autoclave machine, preform and record maintenance for machine, complete all quality control measures for machine
- Organize, log, and manage medication sample closet and/or fridge in the office
- Provide patient education when necessary
- Answer phone calls, make follow-up phone calls per doctor request, make/reschedule appointments
- Draw blood via venipuncture, follow-up on lab results per provider request
Education
Certificate - Medical Assisting/Phlebotomy
Spartanburg Community College
Spartanburg, SC12-2021
High School Diploma -
Boiling Springs High School
Boiling Springs, SC05-2014
Certificate - Cosmetology
Swofford Career Center
Inman, SC05-2014
Skills
- HIPAA compliance
- Administrative skills
- Knowledge of medical terminology
- Patient Education
- Multitasking
- Time Management
- Adherence to protocols
- Analytical skills
- Interpersonal skills within guidelines and professional communication
- Attention to detail
- Clinical skills
- Problem solving
- Empathy
- Teamwork
- Computer competency / Tech - Savvy
- Cleanliness / obtain professional image
* Beginning to learn ASL
I am an aspiring ASL interpreter within the ambulatory setting. I strongly believe the ASL community is often times left out. I hope to broaden their resources as an interpreter one day.
Timeline
Medical Assistant
MGC - Family Medicine Converse Heights
01.2021 - Current
Certificate - Medical Assisting/Phlebotomy
Spartanburg Community College
High School Diploma -
Boiling Springs High School
Certificate - Cosmetology
Swofford Career Center
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