Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Hannah Smith

Simpsonville

Summary

Dynamic individual with extensive hands-on experience in customer service with a talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and a results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

5
5
years of professional experience

Work History

Server

Bad Brads BBQ
09.2024 - 04.2025
  • Delivered exceptional customer service in fast-paced dining environment.
  • Maintained cleanliness and organization of dining area to ensure pleasant atmosphere.
  • Supported team members during peak hours to enhance service efficiency.
  • Engaged with guests to provide personalized recommendations and build rapport.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Server/Bartender

Oakland Hills Country Club
03.2022 - 01.2024
  • Assisted in training new servers on menu knowledge and service protocols.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Landscaper

Walnut Creek Country Club
03.2021 - 11.2021
  • Operated landscaping equipment, ensuring safe and efficient completion of projects.
  • Collaborated with team members to design and implement landscape layouts.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Optimized irrigation systems for water conservation efforts while maintaining healthy lawns and gardens.
  • Utilized power tools and landscaping machines to maintain outdoor areas.

Bartender

Cosmic Burito
08.2020 - 01.2021
  • Crafted innovative cocktail recipes to enhance customer experience and drive bar sales.
  • Executed inventory management procedures, optimizing stock levels and reducing waste significantly.
  • Served high customer volumes during special events, nights, and weekends.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Education

No Degree - Biology

Delta College
Bay City, MI

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Presentation
  • Hospitality service expertise
  • Service prioritization
  • Digital illustration
  • Interior design

Accomplishments

  • Recognized in the Detroit community for vending at conventions selling art and collaborating with other creators.
  • Was runner-up for the 2017 NAIAS art award.
  • Designed logos for local companies.
  • Has 2 murals in Detroit/Midland.
  • Competed for the Northville tennis team in 2018 and became a state champion.
  • Won a disc golf tournament in Hines Park in 2024.

Interests

  • Cooking
  • Disc golf
  • Tennis
  • Marine Biology
  • Art
  • Fishing
  • Volunteer Work
  • Strategy Games

Timeline

Server

Bad Brads BBQ
09.2024 - 04.2025

Server/Bartender

Oakland Hills Country Club
03.2022 - 01.2024

Landscaper

Walnut Creek Country Club
03.2021 - 11.2021

Bartender

Cosmic Burito
08.2020 - 01.2021

No Degree - Biology

Delta College

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Hannah Smith