Dynamic professional with strong leadership skills in operations management. Proven track record in training and development, leading to improved team performance and customer satisfaction. Prepared to leverage expertise to drive operational excellence.
Work History
General Manager
8 Months
Jiffy Lube | 09.2025 - 05.2026
Supervised daily operations to ensure quality service and customer satisfaction.
Trained staff on safety protocols and operational procedures to maintain compliance.
Managed team scheduling and performance, promoting efficiency and accountability.
Transformed underperforming locations into profitable entities, exceeding while increasing customer base by 25%.