Haroldo F. Mena
Simpsonville
Summary
Seeking a rewarding position with a reputable company and full time employment for any position I can utilize my skills.
Overview
19
19
years of professional experience
Work History
Parts Manager
Lexus of Greenville
Greenvile
01.2021 - Current
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
- Greeted and encouraged feedback from customers to implement in-store operational changes.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Collaborated with staff to maximize customer satisfaction and streamline procedures.
- Minimized staff turnover through appropriate selection, orientation and training.
- Developed lucrative marketing plans to maximize profits.
- Entered time and attendance logs in preparation for payroll.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Set sales and profit goals and implemented plans to correct performance deficiencies.
- Examined merchandise to correctly price and display products.
- Maintained contact with clients and assisted in developing procedures to identify and track value-added services.
Assistant Parts Manager
Lexus of Greenville
Greenville
10.2019 - 01.2021
- Back counter
- Shipping and receiving
- Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
- Received, examined and re shelved returned parts.
- Managed employee schedules and daily assignments.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Taught junior employees how to meet operational and sales goals with proactive strategies.
- Delivered parts to customer locations.
- Collaborated with other shops to discuss new wholesale opportunities.
Parts Specialist
Toyota Of Greenville
Greenville
09.2016 - 10.2019
- Sell parts to mechanics
- Front counter
- Customer service
- Ordering parts from outside sources
- Creating purchase orders
- Inventory control
Inventory Manager / Parts Specialist
Toyota/Lexus of West Kendall
Miami
08.2010 - 09.2016
- Inventory Manager
- Stock orders into inventory
- Receiving and stocking tires
- Run bin checks daily
- Shipping/receiving
- Credits/returns
- Ordering/sending radios with companies such as Fujitsu Ten, Panasonic, Pioneer & Denso.
- sell parts to mechanics
- front counter customer service
- use of snap on catalogue
- ordering parts from outside sources
- purchase orders
Loader/Unloader
UPS
Miami
05.2011 - 03.2014
- Pallet jacks
- Unloaded packages from semi trucks
- Tended pneumatic conveyor belt auger to load and unload onto trucks
- Seasonal UPS driver
Supervisor
Mena's Lawn Service
Homestead
04.2007 - 06.2010
- Trained employees
- Maintained properties
- Serviced customers on call
- Landscaping
- Booking and payroll
- Ran crew of 4 or more employees
Education
High School Graduate
South Dade Senior High School
2007
undefined
Skills
- Quick learner
- Computer proficient
- Team player
- Client-focused
- Customer Service
- Reliable
- Scan gun system MCL link
- Parts Trac
- Reynolds ERAccess
- Occasional fork lift operation
- Multi tasking
- Detail oriented
Timeline
Parts Manager
Lexus of Greenville
01.2021 - Current
Assistant Parts Manager
Lexus of Greenville
10.2019 - 01.2021
Parts Specialist
Toyota Of Greenville
09.2016 - 10.2019
Loader/Unloader
UPS
05.2011 - 03.2014
Inventory Manager / Parts Specialist
Toyota/Lexus of West Kendall
08.2010 - 09.2016
Supervisor
Mena's Lawn Service
04.2007 - 06.2010
High School Graduate
South Dade Senior High School