Personalized, relationship-based selling: Conduct one-on-one demonstrations (in-person or online) tailored to friends, family, and personal contacts, using clear communication and product knowledge to build trust and highlight value.
Consultative presentation skills: Demonstrate knives and kitchen tools interactively, ask questions to understand customer needs, and confidently explain features, benefits, and long-term value to guide purchasing decisions.
Self-driven lead generation and follow-up: Proactively schedule appointments, leverage referrals, and maintain consistent communication to build a pipeline, maximize commissions, and manage a flexible, independent work schedule.
Front End
Dicks Sporting Goods
Charlotte, NC
07.2023 - 01.2025
Worked cross-functionally with sales associates and management to streamline front-end operations, support peak-hour traffic, and contribute to team sales goals
Processed and resolved returns and exchanges totaling $5,000+ daily, communicating clearly with customers to ensure smooth, positive resolutions while maintaining company policy compliance.
Built rapport with customers during transactions to promote loyalty, encourage repeat business, and identify opportunities for upselling or additional product recommendations.
Server
Pawleys Front Porch Restaurant
Columbia
10.2025 - Current
Delivered attentive, personalized service in a fast-paced restaurant environment, communicating clearly with guests to enhance their dining experience and drive repeat business.
Collaborated closely with kitchen staff and team members to ensure accurate orders, efficient service, and seamless operations during high-volume shifts.
Increased sales through strategic upselling and menu recommendations, building rapport with guests, and consistently exceeding customer satisfaction expectations.
Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.
Education
Bachelor of Arts - Journalism and Mass Communications, Public Relations, Business Administration
University of South Carolina
Columbia, SC
05.2027
Skills
General Applications: Excel (macros, modeling, pivot tables, Solver), Word, PowerPoint, Outlook
Software: Final Cut Pro, iNews, Adobe Premiere Pro, Avid Media Composer